Windows 10: Downloading Youtube Movies - No Sound on Surface

I want to download some free movies to watch on my tablet when I fly abroad next month. But they download and wont play with sound. But they do on my pc. My tablet is an MS Surface in Win 10 but something is obviously missing? Any ideas my friends???

:)

 

Downloading Youtube Movies - No Sound on Surface

Maybe sound is muted in your media player on your tablet or the volume is turned down.

Or maybe missing a codec or something. Plus we are only supposed to talk about downloading non copyrighted legal content.




Check playback device being used by your media player and check that it's selected in system tray icon for sound.

 

Downloading Youtube Movies - No Sound on Surface

I want to download some free movies to watch on my tablet when I fly abroad next month. But they download and wont play with sound. But they do on my pc. My tablet is an MS Surface in Win 10 but something is obviously missing? Any ideas my friends???

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator