Windows 10: DPC Watchdog Crashing Laptop ntoskrnl.exe and rzdev_005c.sys

I am getting BSOD only when playing Dota 2. This is happening repeatedly and I am not sure if it is after windows update or driver updates.

I have searched countless forums about ntoskrnl.exe causing this BSOD but haven't found one with a third party driver causing the crash also.... in this case its my Razer Deathadder Elite mouse. I have tried booting to safemode and reinstalling the SSD driver. Also did with IDE ATA/ATAPI controller driver



My laptop specs:

Computer name: DELL-INSPIRON-7
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: Inspiron 7566, Dell Inc., 042NDD
CPU: GenuineIntel Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8445513728 bytes total

I used whocrashed to check the crashdump file. (http://www.resplendence.com/whocrashed)

Here is the crashdump analysis:

On Sun 11-Nov-18 2:40:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\111118-8921-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1A9490)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802F34F0378)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


On Sun 11-Nov-18 2:40:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: rzdev_005c.sys (rzdev_005c+0x1c5e)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802F34F0378)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\drivers\rzdev_005c.sys
product: Razer Device
company: Razer Inc
description: Razer Device Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzdev_005c.sys (Razer Device Driver, Razer Inc).
Google query: rzdev_005c.sys Razer Inc DPC_WATCHDOG_VIOLATION

Any help would be appreciated

:)

 

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