Windows 10: DPI scaling fixed and cannot be altered

Discus and support DPI scaling fixed and cannot be altered in Windows 10 Customization to solve the problem; Hi I am getting this when I try to change the DPI, I am curious cause originally it wasn't like this ( the scale and layout is fixed and cant be... Discussion in 'Windows 10 Customization' started by yuan zhilee, Dec 17, 2018.

  1. YUAN ZHILEE
    yuan zhilee Win User

    DPI scaling fixed and cannot be altered


    Hi I am getting this when I try to change the DPI, I am curious cause originally it wasn't like this ( the scale and layout is fixed and cant be changed) but it happened after I played a game at fullscreen, namely epic battle fantasy 5. Could this be caused by a virus and can it be fixed? DPI scaling fixed and cannot be altered 7b7119b0-3dde-4a73-82bd-200ca689fd1c?upload=true.png

    :)
     
    yuan zhilee, Dec 17, 2018
    #1
  2. IAN SER
    Ian Ser Win User

    Disable High DPI Automatic Scaling

    Hello,

    What we can suggest to resolve the issue with your DPI settings is by following the steps on this
    article. Please note that these are only workarounds. DPI Scaling issues can be very tricky as these
    can involve multiple PC configuration. You would need to report this on our
    Feedback Hub     for our Engineers to be notified of the issue as stated on the article.

    Update us if there are improvements.
     
    Ian Ser, Dec 17, 2018
    #2
  3. ANNE ROS
    Anne Ros Win User
    DPI Scaling issue

    Hi,

    This can be caused by the changes made on your device. We'd like to know some information to help us isolate the cause of the issue and provide a resolution suited to your concern:

    • Were there any changes to your device prior to the issue?
    • Is it only happening to Spotify or Discord app?
    • What are the troubleshooting steps done by the live support?

    In the meantime, you can check this article and see if the troubleshooting steps provided will work
    to help you resolve the issue.

    Looking forward to your response.
     
    Anne Ros, Dec 17, 2018
    #3
  4. DEEPAK KODI
    Deepak Kodi Win User

    DPI scaling fixed and cannot be altered

    Is there a way to force DPI scaling?

    Hello,



    Thank you for posting your query in Microsoft Community.



    Let me answer your query regarding DPI scaling.



    Please be informed that you cannot force a DPI scaling on a particular app, right now there is no option to do that. If you have set a custom scaling level to 250% and if the app doesn’t support, to run the app, you have to disable
    dpi scaling for that particular app.



    You may follow the below steps and check.



    1. You may right-click the application’s shortcut and then click Properties.

    2. On the Compatibility tab, select “Disable Display Scaling on High DPI Settings” and then click OK.

    3. Now check if you can use the application.



    Hope the information helps. Do reply if you need further assistance.



    Thank you.
     
    Deepak Kodi, Dec 17, 2018
    #4
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DPI scaling fixed and cannot be altered

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