Windows 10: Drive is locked by BitLocker and the Microsoft account no longer exists

After updating to Windows 11 my laptop, the drive has been locked by BitLocker and requires a recovery key. I read online that the key can be found on the microsoft 365 account portal.Unfortunately previous user who created the BitLocker no longer employe here and his email and users has been deleted and no longer exists. After a talk he told me that the recovery key is saved with txt file on Document directory but it locked as well.Is there another way to get the password? Can the admin somehow get the key for me?

:)

 

Drive has been locked with Bitlocker after Windows Reset (Bit Locker / Microsoft account has not configured)

Dear Microsoft,

1. I have Pre-Installed Windows 10 Home Edition in Dell Laptop.
2. Due to some performance issue, I have done Windows Reset which done successfully & work fine.
3. After that, 1 Drive(F Drive) has been lock out of 3 Drive (C Drive – D Drive -E Drive).
   
4. By clicking it shows Bit Locker activated & asking for Key to unlock.

I heard first time for Bitlocker after getting pop message.

Please note below remarks;

1. I am the 1st user of this laptop provided by my organisation.
2. I have not created any of Microsoft account & linked with this laptop.
3. I have not activate Bit Locker during period of usage (since 1st day of use to till reset of Windows).
   
4. I am using two email : one is of office365 official id & second is gmail personal id.
5. I have logged in login.live.com by gmail id but not found any devices details.
6. I have tried to logged in by office365 id, but not having such id in
   login.live.com

Requested to kindly suggest the needful steps to unlock the drive / retrieve data of locked drive.

Pinkesh Bhatt

 

How to Auto-lock the drives on Windows 10 using BitLocker.

Hello Mominur,

Thank you for posting on Microsoft Community. We will assist you in resolving the issue.

Before assisting further, I would like to ask you few questions:

• When you say “unlocking a driver”, are you referring to drives on the computer?
• On which drive do you want to set auto-lock BitLocker option (Internal drive or External drive)?

You will be able to perform auto unlock of the drive using BitLocker. To perform auto-lock of the drive using BitLocker, you should either lock out of the user account if it an internal drive or remove the device driver for the external drive.

Refer to the link below on Help protect your files with BitLocker

Windows help and learning

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

Windows 8.1 PRO unable to unlock Bitlocked drive

Here is the screenshot

imgur.com
As you can see Drive D is no longer present in BitLocker Drive Encryption.

When I click on this Drive under Explorer I got the option to FORMAT this Drive and when I click cancel I get the following.
imgur.com
When I do Right Click on this Drive, I no longer see BitLocker option like I used to.