Windows 10: Drive Mount & Hard Link bugs - Where can I report them?

There are a number of bugs in Drive Mounts that also involves Hard Links. I summarize them below. Where can I report the bugs?

STEP 1:
I added an External USB3 Hub with 4, connected USB3 drives to USB3 Port A.
I assigned Drive Letters & added Volume Labels (example: 'W:' & 'Movies1').
All was Joy.

STEP 2:
Later, using 'Disk Management' I changed the drive letters to Mount Points (example: 'D:\Movies1').
All was Joy except 'Drive Ejection' [see Note 1].

STEP 3:
I installed USB_Disk_Eject (3rd party app) to control ejection [see Note 1].
All was Joy (including ejection via USB_Disk_Eject).

STEP 4:
Later, I changed the names of the Mount Points & the Volume Labels of the 4 USB drives (example: 'Videos1' & 'D:\Videos1').
I immediately started having problems.
- USB_Disk_Eject no longer found the USB drives.
- 'Explorer' no longer saw the USB drives.
- 'Device Manager' had marked the USB drives as hidden.
- 'Disk Management' 'Change Drive Letter & Paths...' would not remove the Mount Points [see Note 2].
The USB3 drives worked when plugged into other USB3 Ports, but not USB3 Port A (even without the Hub).
The External USB3 Hub in USB3 Port A would be recognized and enabled, but not the USB3 drives plugged into the Hub.

STEP 5:
With the External USB3 Hub removed,
I was able to individually plug in the drives and revert back to using drive letters, and
I was able to delete the Hard Links that had been created as Mount Points.
What initially appeared to a fault with USB3 Port A &/ the External USB3 Hub is instead a fault with Windows.
Now I'm back to STEP 1.

[Note 1]:
The 4 USB3 drives are all the same make & model: WD easystore 25FA. As long as the drives had letters, 'Drive Ejection' could differentiate them
- 'Eject easystore 25FA - Movies1 (W'
- 'Eject easystore 25FA - Movies2 (X'
- 'Eject easystore 25FA - Movies3 (Y'
- 'Eject easystore 25FA - MoviesP (Z'
but when I switched to Mount Points, the 4 drives appeared in 'Drive Ejection' simply as
- 'Eject easystore 25FA'
- 'Eject easystore 25FA'
- 'Eject easystore 25FA'
- 'Eject easystore 25FA'
and I could no longer differentiate them.
On recommendation from 'answers.microsoft.com', I installed USB_Disk_Eject (which includes the Mount Points in its list).

[Note 2]:
As long as the 4 Hard Links existed, 'Disk Management' 'Change Drive Letter & Paths...' would not help fix the problems.

:)

 

mount and dismount the hard drive

how do i mount and dismount my hard drive in my lenovo idea g505 windows 8.1

 

My hp hard drive is not working

Hi there!

I'm sorry to hear about what happened, I know this could be an extremely unpleasant experience...

At this point, since the drive is appearing as RAW, you can try the steps suggested by @Arun B J and hopefully you'll be able to gain access
to your information, but in case you don't then I'd suggest to give Linux Live CD a shot and see if it will help you in this situation.

In order to do that just follow these steps:

• Download/burn the ISO image to a CD or USB.
• Change the boot order in BIOS to the media you burned the Linux on.
• Once it loads, you could try and mount the drive (or if Linux can read it, it will mount by itself) and see if it shows up. In case it is - transfer the data.

You can check this link for more information about LiveCD if you want too:

LiveCD - Community Help Wiki

Hope this helps and best of luck!

 

Drive not mounted

Hi John,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



I’m sorry to know that WD passport and
Seagate Free Agent Goflex Desk drive not mounted in the event window. I apologize for the inconvenience caused to you and I will be happy to assist you.

Please provide us the following information, to assist you further.

• As you are able to find the drivers in device manager, are you able to find the drivers in Disk management also?

Please refer the suggestions given by
Imran Chand in the below link and check if that helps.

External HDD will not mount on one machine

Please let us know, if you need any further help and we would be glad to assist you further.

Thank you.