Windows 10: Driver error causing black screen on PC

Discus and support Driver error causing black screen on PC in Windows 10 Software and Apps to solve the problem; I had a driver power failure blue screen and it was stuck at 0 percent and it wasn't doing anything so I pressed the power button to turn it off and... Discussion in 'Windows 10 Software and Apps' started by Veyzard 18, Oct 5, 2023.

  1. Driver error causing black screen on PC


    I had a driver power failure blue screen and it was stuck at 0 percent and it wasn't doing anything so I pressed the power button to turn it off and when I turned it on it is not booting up. Is there any way to solve this?

    :)
     
    Veyzard 18, Oct 5, 2023
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Oct 5, 2023
    #2
  3. KB4497935 CAUSING INFINITE BLACK SCREEN WITH SPINNING CIRCLE

    Hi,

    Thanks for the reply and appreciate your efforts to work on this issue.

    Please answer these questions to get additional information for clarity:

    1. Are you getting a black screen before signing in to Windows 10?
    2. Are you getting a black or blank screen after signing in to Windows 10?
    3. Are you getting a black screen with spinning dots after restarting the device?

    Some of the common scenarios that can cause a black or blank screen to occur are connection problems with your display, display adapter driver update issues, or issues with recent updates or installations.

    Suggest you to follow the steps from this article to check if that works.

    Troubleshoot black screen or blank screen errors:

    https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors


    Let us know the result of the steps performed so that we can help you further.

    Awaiting your reply.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Oct 5, 2023
    #3
  4. Maria Fab Win User

    Driver error causing black screen on PC

    Black Dots appears on screen

    Hello Kushal,

    Black screen errors can be caused by issues with the display adapter drivers, connection issues between with your PC or display, or during installation of operating system or updates.

    For resolution, we suggest that you follow our guided walk-through to resolve black screen errors. See
    Troubleshoot black screen or blank screen errors. Choose the error you're experiencing from the list,
    and a set of troubleshooting steps will be provided.

    Please update us with the results. We will be glad to assist you.
     
    Maria Fab, Oct 5, 2023
    #4
Thema:

Driver error causing black screen on PC

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