Windows 10: Driver is unavailable

I removed my printer connection from my new hp laptop with Windows 10, hoping the download of hp software of same would make the scanner work too (which wasn't working) and instead, now, NEITHER one works, and although my printer "shows up" as a device that is connected it also says "Driver is unavailable" and does not work at all! Help?

:)

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.

 

Driver Unavailable

Hi Peter,

Receiving error "Driver unavailable." is self-explanatory. Usually, a driver is built-in when using plug and play devices such as flash drives. To address the issue, I suggest that you reinstall the driver.

Here's how:

• Press Windows+X, and then select Device Manager.
• Locate the flash drive's driver, right-click, and then select Uninstall.
• Restart your PC.

If the above solution doesn't help, you may need to download and install the needed software from the flash drive manufacturer's website or better yet, contact the manufacturer for assistance.

Let us know how it turns out.

 

printer driver is unavailable

Hi Robert,

Thank you for posting your query on Microsoft Community.

I regret the inconvenience caused to you. We will be glad to assist you with this issue.

It would be grateful if you can reply to this question in order to assist you further:

• How exactly did you try to download the drivers?
• Did you try to check if the printer driver's are shown in the device manager?

Let's try the following steps and check if it helps:

Step 1: Run Hardware and device Troubleshooter.

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Hardware and device
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: I suggest you to visit the manufacturer website of the printer and download and install the latest drivers and check if it helps.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.