Windows 10: Driver issues? Direct X 12 not recognized?

Hello,

I recently switched to a laptop and when I try to load games from Steam I either receive a message about the direct X possibly needing to be updated to a current version, or the game starts loading and then shuts down without any acknowledgment or error message.

I have Direct X 12, I've followed the advice I found on your support to ensure my updates are current. I've checked dxdiag and everything is fine and I do actually have Direct X 12. Only the most basic of graphic games would even load, but as soon as to much activity happened on the screen it would crash.


I appreciate the help.

:)

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

Direct X 12

Sir

I think I said Direct X 12 version doesn’t appear on all my Windows 10 devices.
Dxdiag was usedto determine the version on my systems. The link you sent is useless. When I used Preview Version of
windows10,the Direct X version was 12.. Now after upgrading to regular Windows10, from windows 7, none of my systems have Direct X 12, instead I have Direct X 9Ex. What the ****, I don’t even have Direct X 11. It is very disappointing. Direct X 12 should come
as updates, as I understand. But till now they don’t get updated to Version 12 even though other updates gets downloaded and installed.

 

Direct x 12

If its so, then why in dxdiag it shows Direct X 12 is installed. I googled a lot and find that registry can only show version number upto direct x 9. Can anyone send me screenshot of registry where it shows the version number of Direct X 12.