Windows 10: Driver Issues

so recently i downloaded what i thought was an updated version of drivers for my HP Pavilion laptop


I have Radeon R7 graphics and downloaded R7 M360


this caused a what i imagine to be a graphic conflict so i deleted it


however it keeps installing itself and i cant find a way to get rid of it properly


i go to device manager and uninstall it but it just installs itself back in and causes my laptop to crash and go in a cycle of restarting and then crashing


any help at all would be really helpful

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA

 

Display driver issues

Hi Bob,

Thank you for posting the query on Microsoft Community.

I highly appreciate your efforts and time.

• What is the make and model of the computer?
• Did you make any changes prior to this issue?
• What and all steps have you tried so far?

It could be due to incorrect settings or missing/corrupt drivers or missing updates.

I suggest you to try the steps provided below and check if it helps.

Restart the computer a few times and check for Windows Updates.

In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

Then try to update the display drivers.

How to update drivers: Windows help & learning - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.