Windows 10: Driver updates causing blackscreens

Hi guys , I have an alienware m17x r2 with nividia gtx 285m ,windows is downloading updates for the graphics driver but when the update finishes and ask to restart i get a black screen and i cant see any thing till i delete the update in safemode.

:)

 

Windows update keeps replacing ALPS Touchpad driver with a Synaptics driver.

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall and delete the previous drivers and the latest drivers for the touchpad and install the required version of the driver from Device Manager by following the steps below:

• Press Windows key + X and select Device Manager from the list.
• Expand the Touch pad driver.
• Right click on the driver and click on update/install.
• Select the required version from the on-screen prompts.

And for the problem with the installation of printer drivers, I suggest you to run the Windows Update troubleshooter by following the steps below:

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Windows Update” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Recurring sudden blackscreens, probably driver-related

Hello again, everyone. This is an update.

I have successfully spent a week with only basic drivers, force-preventing Windows from reinstalling/rolling back to more advanced drivers. I had no blackscreens during that time, so I find it likely that the drivers are indeed to blame.

Next, I wondered if maybe Windows is also trying to install updates on top of my existing drivers somehow and that's the problem, so I installed the latest NVIDIA driver and then force-blocked the updating again. However, two or three days after, I had another blackscreen, so that's not it.

Also, I have checked GPU heat immediately after the last blackscreen, it wasn't warm at all.

Does anyone else have further ideas with this new information in mind?

 

When starting Battlefield, i get blackscreen and it disappeares.

Hello Harun,

Thank you for posting your query in Microsoft Community.

We understand that you receive a black screen when trying to play battlefield 2 in Windows 10. We will assist you with this issue.

• Is the issue persists to only this particular game or with other games as well?
• Have you installed all pending Windows Updates?

This issue might have occurred due to faulty or corrupted display drivers. Let's try the below steps and check if it helps:

Step 1: I would suggest you to update your graphic card drivers and check if it helps.

You can update drivers from the Device Manager.

• • Right click on Start button and click on Device manager.
    
  • Select Display adapter and expand it.
  • Right click on the device and select Update driver.

Step 2: Further if the issue persists, try to uninstall and reinstall Graphic drivers.

1. Press
Windows key + R key.

2.Type
devmgmt.msc and press Enter.

3.In device manager go to
Display adapter.

4. Right click and
uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.


Let us know the status of the issue. We will be glad to assist you further.

Thank you.