Windows 10: DRIVER_IRQL_NOT_LESS_OR_EQUAL error appeared

Hi,Hope someone can help me on this issue.I got this error during a normal session.here is the minidump .dmp filehttps://1drv.ms/u/s!AlSLlEf5GWcAi713MTSlCTBe32Xe3A?e=S6frudand system INFOhttps://1drv.ms/u/s!AlSLlEf5GWcAi714Upwch9ch6SlyzQ?e=QZ2TH8I am not sure, seems USB? related on some google search but I am not sure what to go forward...kind regards

:)

 

BSOD Error: "DRIVER_IRQL_NOT_LESS_OR_EQUAL" on Windows 10

Hi David,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the internet connection with BSOD error. Do not worry we will help you with this issue.

DRIVER_IRQL_NOT_LESS_OR_EQUAL:

This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process
internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

As this seems to be an issues with the network drivers, try the below troubleshooting steps and check if it helps.

Method 1: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Network Adapter Troubleshooter.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

If the issue still persists then,

Method 2: I suggest you to download the latest drivers from the manufacturer's website before uninstalling. Later, uninstall the existing drivers, install them and check if it helps.

Step 1: To uninstall drivers, follow these steps:

• Press Windows key + x key on your keyboard.
• Select Device manager.
• Expand Network adapters. Right-click on the device and click
  Uninstall.
• Restart the computer and check if the issue persists.

Step 2: I suggest you to refer to the below article by
Andre Da Costa about:
How to: Install and Update drivers in Windows 10, install the drivers and check if it helps.

Hope it helps. Try the above troubleshooting steps and update the status of this issue for further assistance.

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

Blue screen error in windows 10, "DRIVER_IRQL_NOT_LESS_OR_EQUAL".

Hi Irwinraj,

The DRIVER_IRQL_NOT_LESS_OR_EQUAL. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

• Are you able to boot your Computer?
• Have you made any changes to the system prior to this issue?

If you are able to boot your Computer, I suggest you to try the steps below and check if this helps.

Method 1:

Step 1: Remove all the external devices except mouse and keyboard, hard reboot the device and check if the issue persists.

Step 2: I suggest you to boot the system to Safe mode wherein the computer starts with basic drivers and no third party programs. Check if you are still receiving the error message.

Refer: Start your PC in safe mode in Windows 10


Method 2:

Step 1: If the issue does not persists in Safe Mode then perform a
Clean Boot to
check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to return the computer to a
Normal startup mode.

Step 2: Follow the below steps to
place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

For more information about Blue screen errors refer to the Microsoft article:
Troubleshoot blue screen errors

Please get back to us with an update on blue screen issue, we will be happy to help.

Thank You.