Windows 10: Drivers causing my computer to get blue screen

Can someone help me take a look at my dump files? I tried running verifier on windows to check my drivers and it made me start looping BSOD, so I checked in these forums and found out how to turn that off. The instructions suggested zipping the dump files and including them here.https://www.dropbox.com/s/jexaub2kb0uibi2/Minidump.zip?dl=0Please let me know if that doesn't work.Thank you!

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

USB ports fail, then blue screen of death on three Windows 10 computers -- Can this be fixed or is this caused by a virus?

Hi Grace,

It's possible that certain drivers, such as USB and other device drivers are causing blue screen errors on your PC. Another factor is due to a conflicting third-party software. Now, before we get into the solution, were you able to boot your computer normally
or can it boot to the desktop screen? If yes, then we suggest that you run the
Hardware diagnostic tool on your PC. Just type troubleshooter on the
Search box, press Enter, then look for
Hardware and Devices, and click Run the troubleshooter.

If the troubleshooter didn't resolve the port issue, then might as well you update the USB driver, and the BIOS firmware of your computer.

In addition to that, if you're still getting a blue/black screen error after performing the recommended steps, then we suggest that refer to the troubleshooting steps from these articles:

• Troubleshoot blue screen errors.
• Troubleshoot black screen or blank screen errors.

Let us know the outcome.