Windows 10: Drivers migration issue for usb microphone.

So i connected the usb microphone and the microphone volume is very very low, I have checked the volume in listen panel it is on 100.Microphone: Samson C01U ProDevice: Lenovo Ideapad 520s I have tried uninstalling the driver and running the audio recording troubleshooter still the same.This is what the error sayevice settings for USB\VID_17A0&PID_0303&MI_00\6&5456f16&0&0000 were not migrated from previous OS installation due to partial or ambiguous device match. Last Device Instance Id: USB\VID_17EF&PID_7B77&MI_00\6&169d5ce8&0&0000 Class Guid: {eec5ad

:)

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.

 

USB Microphone Issue

Hello,

We are currently seeing an issue around connected USB audio devices on laptops, more specifically the microphone with these devices.

The issue will be that the microphone will stop outputting. Going to Sounds > Recording I can see the headset listed as a device; however, the device does not pick up any audio. This headset is both set as the default device, and outputs audio fine through its speakers. The internal microphone of the laptop is also working, as well as the connected Webcam microphone.

Currently, we can fix this issue by uninstalling the 'Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller' system device and then rebooting the machine to allow windows to re-install the laptop. This seems to be the only way to fix the issue, however after a few days the problem returns. Below is what doesn’t work:

• Rebooting the machine
  
• Restarting the audio service
  
• Updating/re-installing the drivers for the headset
  
• Changing headset (We have tried 3 different USB headsets; all face the same issue)
  
• Running the audio trouble shooter
  
• Persist over multiple machines on our tenant.
  
• Windows update (All machines are on the latest windows 10 build (Version 10.0.19044 Build 19044)
  
• Tried connecting the USB headset to different ports on the laptop, as well as the connected dock.
  
• Checked the privacy settings pertaining to the microphone.
  

Please can someone come up with any ideas on what is causing the issue to return, and what can be done to prevent it from returning.

I can provide any additional information if required.

 

Microphone Issue

Hi
Mateviar,

Upon analyzing the details you have provided, it is possible that the issue is with the
hardware
or the
device
itself. However, we need to make sure that is the case. To isolate this matter, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried using the microphone to another PC?
  
• 
  What are the troubleshooting steps have you done so far?
  

We suggest that you run the
Hardware and Device Troubleshooter. To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the
  Troubleshooter.
  

Update us on how it goes.

Regards.