Windows 10: Drop-down menu freezing when hovering over or clicking 'New'.

Hello!


Recently a problem developed on my computer. Whenever I right-click on my desktop or in the File Explorer to access the drop-down menu and hover over 'New' for more than a second or click on 'New' the drop-down menu freezes. Usually, after about 5 seconds I can access other programs and use them, however, the menu overlays on top. Typically it takes about a minute for the menu to disappear, usually accompanied by a quick grey-out of the screen and a flash.

I recently downloaded Dolby -something- for audio quality boost, however, I have since uninstalled the app, I have also tried tweaking my Registry Editor and completing a Clean Boot, restarting every time I make a change - none of these solve the issue. These were the quick-fixes I saw in other Microsoft Community posts however none of them seemed to have worked.


I also ran a System File Checker in cmd and here are the results:


Verification 100% complete.

Windows Resource Protection did not find any integrity violations.



SPECS:

Dell XPS 15 9560

Intel i7

64-Bit


Windows 10 Home

Version: 1809 - Updated completely


Please let me know if there are any recommended solutions or if more information is required!


Cheers,

Connor

:)

 

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How do I fix right click context menu spacing?

Hi Josh,

We appreciate your time and effort for getting back to us.

I suggest you to follow the below steps to change the menu size and check.

• 
  Right click on the Start icon and click on Control Panel.
  
• 
  Click on Display.
  
• 
  Under the Change only the text size, click on the drop down and select the
  Menus option.
  
• 
  Reduce the size of the Menu by clicking on the drop down and click on
  Apply.
  

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.