Windows 10: Dropbox

My wife installed Dropbox yesterday and it now appears to have taken control of her Windows 10 OS. Dropbox appears to be using all the CPU and the system won't log in properly. I can't break into the computer using F8 key so I can start up in safe mode. Any suggestions.

:)

 

Deleting Dropbox

Hello Donna,

As you are issue is concerned to deleting the Dropbox, we will help you with this issue.

• Do let us know the complete error message/ error code of this issue?
• Are you referring to Dropbox icon/ application on Windows 10?

If you are referring to Dropbox app on your device, try the below steps and check if it helps.

Step 1: If the Dropbox is preloaded on your desktop:

• Click Start.
• Click Settings.
• Click System.
• Click Apps & features.
• Select Get Dropbox or Dropbox X GB from the application list, where "X" is the amount of space corresponding to your promotion.
• Click Uninstall.

Step 2: If the Dropbox is a desktop app follow:

• Press Windows + X, click on Control Panel.
• Under Programs, select Uninstall a program.
• Select Dropboxfrom the list of programs, and click Uninstall.

Hope it helps. Provide us additional information if you are still facing the issues with deleting the Dropbox program on your device.

Thank you.

 

New Dropbox folder

Hello,

Welcome to the Microsoft Community.

• What is the exact issue you are facing with?

If you are facing any issues with Dropbox, I suggest you to post the query on Dropbox forums for further assistance.

Refer to the below link.

https://www.dropbox.com/help

For any query related to Windows Operating System, feel free to post on Microsoft Community. We will be happy to assist you.

Thank you.

 

Dropbox or Jack in box?


Have you taken a look at the help file from Dropbox itself: Uninstall Dropbox - Dropbox Help - Dropbox It says if the software came pre-installed on your PC extra removal steps "may" be needed, and explains how to take them. Check it out!
--Ed--