Windows 10: DTS audio control Mic not working

I am using windows 10, I have a jabra elite 85h headset, and the microphone doesn't work. it simply doesn't register on dts audio control. It works fine on my other computer, so I am not sure what the problem is.

:)

 

DTS Audio Control and headphone plug

Hi Terry,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

• Type DTS in the search field at the task bar.
• Right-click on the DTS Audio Control in the results.
• Click Uninstall.
• Once done, proceed with installing it back.

You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Should you need additional assistance, do let us know.

 

DTS Audio Control Panel has gone away completly.

Hello Eric,

Let us restore your DTS Control Panel back.

You can check the manufacturer's website for your computer make and model. If its a custom built system, check the motherboard manufacturer's website. You can also refer to the link below and follow Andre's steps regarding the issue that you have right now:

DTS Audio Control Panel

I also agree with DaveM's suggestion to uninstall then reinstall the DTS Audio Control panel.

Let us know what happens.

 

DTS Audio is unavailable for the specified audio device

Hi,

To better assist you with the issue, what is the make and model of the audio device you're using?

We're looking forward to your reply.

That's a good question. I don't know what it's talking about. I have a pair of simple speakers and Windows says I have

HD Pro Webcam C910

Intel(R) Display Audio

Realtek High Definition Audio.

I don't know what the Intel Display Audio is since I don't have a display with audio. Do you think that might be it? The message appears each time I start up but does not return during a session and sound seems to be fine.

The message "DTS Audio is unavailable for the specified audio device" means that the audio device doesn't support DTS. To resolve this issue, we suggest disabling it by following the steps below:

• Press Windows Key. Type DTS, then select
  DTS Audio Control Panel.
• Click Advanced Settings.
• Under Enable playback muti-streaming, click Disable.

Note: DTS (Dedicated To Sound) is a series of multichannel audio technologies owned by DTS, Inc. (formerly known as Digital Theater Systems, Inc.).

Feel free to post back with the result for further assistance.