Windows 10: DTS Audio is unavailable for the specified audio device

Heya.

After installing the Creators Update for Windows10 this message pops up after each startup.

https://puu.sh/vdhja/a0f8d9ab36.png

Realtek Driver version is 6.0.1.8105

Sound still seems to work as before so I'm not sure what device its having issues with...

If it can't be fixed, is there anyway to hide this popup from showing each startup?

:)

 

DTS Audio is unavailable for the specified audio device

Hi,

To better assist you with the issue, what is the make and model of the audio device you're using?

We're looking forward to your reply.

That's a good question. I don't know what it's talking about. I have a pair of simple speakers and Windows says I have

HD Pro Webcam C910

Intel(R) Display Audio

Realtek High Definition Audio.

I don't know what the Intel Display Audio is since I don't have a display with audio. Do you think that might be it? The message appears each time I start up but does not return during a session and sound seems to be fine.

The message "DTS Audio is unavailable for the specified audio device" means that the audio device doesn't support DTS. To resolve this issue, we suggest disabling it by following the steps below:

• Press Windows Key. Type DTS, then select
  DTS Audio Control Panel.
• Click Advanced Settings.
• Under Enable playback muti-streaming, click Disable.

Note: DTS (Dedicated To Sound) is a series of multichannel audio technologies owned by DTS, Inc. (formerly known as Digital Theater Systems, Inc.).

Feel free to post back with the result for further assistance.

 

DTS Audio is unavailable for the specified audio device

Hi,

To better assist you with the issue, what is the make and model of the audio device you're using?

We're looking forward to your reply.

This message started appearing after the last major windows upgrade but doesn't appear to effect the sound at all coming from the system. It just appears once at boot up and there doesn't seem to be any way to fix it, or to at least stop it from appearing

My system specs are

Edition: Windows 10 Home

Version: 1703

OS Build: 15063.296

Processor: Intel Core i7-7700K CPU @ 4.20 GHz

RAM: 16GB DDR4

System Type: 64-bit OS, x64-based Processor

Audio: Realtek High Definition Audio

Driver Ver: 6.0.1.7962

DirectX Ver: DirectX 12

Audio Controller: HD Audio

Audio Codec: ALC1220


Really looking forward to a response on this please

 

Hi NuMs

Have you open the Realtek Audio Manager. I would start there.

If you right click on the speaker in the systray, then playpack devices you should be able to configure each and check their properties.

I would also see if additional info is being captured in event viewer.


Ken