Windows 10: DTS Heaphone X Stuck on about page

I'm using Asus TUF FX505DV. I tried to uninstall and reinstall it from the official Asus website also tried to uninstall the drivers and reinstall it but it still shows the same page when opening the application.

:)

 

DTS headphone X not working

Hi Haris,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

Type DTS in the search field at the taskbar.

Right-click on the DTS Audio Control in the results.

Click Uninstall.

Once done, proceed with installing it back.

You can also check out with Asus as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Please let me know if this will solve your issue.

Thanks and regards,

 

DTS Heaphone Not Working on Windows 10 - Resolved

There have been quite a few posts recently about fixes for the DTS Headphone App not working on Windows 10. In particular, most people have a variation of the ASUS Tuf FX505 gaming laptop. This solution should also work for other laptops as well.

I've found several solutions with confusing answers, however I came across this answer that instantly resolved the issue!!!

Step 1: Uninstall DTS Headphone:X 1.1 on windows

Step 2: Go to Device Manager and make sure your audio drivers have been updated.

Type 'Device Manager' in windows search and open it.

Go down to Sound, Video and Game Controllers, right click Realtek Audio and click update driver.

If it prompts you to restart your pc then restart.

Step 3: Download the later DTS driver from your PC's support site. In this instance I went to the ASUS Support Site.

Download Center | Official Support | ASUS USA





Step 4: Unzip the driver folder. Right click on DTS_install_HPXv1 and run as administrator.

Step 5: Go back into the ASUS Support and you'll see another DTS Headphone download that's available. It should take you through to the Microsoft Store to install the DTS Headphone app.





Step 6: Once that's installed, go to the 'DTS_HPXv1_UWP_APO3x_Asus_EXT_1.0.18.1_RS5' folder in the driver download file and copy the file 'dtsapo3oemconfig.xml'.

Step 7: Go to 'C:\Windows\System32\DTS\PC\APO3x' and paste the file in there.

IT SHOULD NOW WORK!!! Remember to restart your pc at the end of this. I hope you found this helpful, best of luck and happy listening!

 

Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .