Windows 10: DTS Sound Immersive Audio not working.

Hi there,I have a laptop that I bought around a year ago and it came preinstalled with DTS Sound. Originally, it worked very well and I had immersive audio that I used in some games and I could use DTS X to add more bass for things such as music. However, sometime within the last 2 months, it stopped working and I have tried multiple fixes but none have seemed to work, I have even reinstalled the applications off of my devices website but it still didn't work. To clarify, the applications work themselves but the immersive audio or audio changes do not apply to my audio no matter what I do. My

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DTS Sound not working?

HI Pranchal. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try these fixes for DTS Sound not working:

9 Simple Ways to Get DTS Audio Control on Windows 10/11

(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

DTS Sound Unbound FAQ

https://ugetfix.com/ask/how-to-fix-dtsx-ultra-n...

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https://h30434.www3.hp.com/t5/Desktop-Audio/DTS...

https://www.thewindowsclub.com/dtsx-ultra-not-w...

(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)



There are some sound enthusiast forums where you might get more help posting here:

https://www.techpowerup.com/forums/threads/dts-...

https://forums.stevehoffman.tv/threads/help-wit...

https://www.avsforum.com/threads/dts-x-atmos.31...

Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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DTS Audio is unavailable for the specified audio device

Hi,

To better assist you with the issue, what is the make and model of the audio device you're using?

We're looking forward to your reply.

That's a good question. I don't know what it's talking about. I have a pair of simple speakers and Windows says I have

HD Pro Webcam C910

Intel(R) Display Audio

Realtek High Definition Audio.

I don't know what the Intel Display Audio is since I don't have a display with audio. Do you think that might be it? The message appears each time I start up but does not return during a session and sound seems to be fine.

The message "DTS Audio is unavailable for the specified audio device" means that the audio device doesn't support DTS. To resolve this issue, we suggest disabling it by following the steps below:

• Press Windows Key. Type DTS, then select
  DTS Audio Control Panel.
• Click Advanced Settings.
• Under Enable playback muti-streaming, click Disable.

Note: DTS (Dedicated To Sound) is a series of multichannel audio technologies owned by DTS, Inc. (formerly known as Digital Theater Systems, Inc.).

Feel free to post back with the result for further assistance.

 

DTS Audio is unavailable for the specified audio device

Hi,

To better assist you with the issue, what is the make and model of the audio device you're using?

We're looking forward to your reply.

That's a good question. I don't know what it's talking about. I have a pair of simple speakers and Windows says I have

HD Pro Webcam C910

Intel(R) Display Audio

Realtek High Definition Audio.

I don't know what the Intel Display Audio is since I don't have a display with audio. Do you think that might be it? The message appears each time I start up but does not return during a session and sound seems to be fine.

The message "DTS Audio is unavailable for the specified audio device" means that the audio device doesn't support DTS. To resolve this issue, we suggest disabling it by following the steps below:

• Press Windows Key. Type DTS, then select
  DTS Audio Control Panel.
• Click Advanced Settings.
• Under Enable playback muti-streaming, click Disable.

Note: DTS (Dedicated To Sound) is a series of multichannel audio technologies owned by DTS, Inc. (formerly known as Digital Theater Systems, Inc.).

Feel free to post back with the result for further assistance.

My window looks very different. It has no "advanced settings" for selection and does not have an option to disable multi-streaming.