Windows 10: dual external monitors stopped working after latest Windows update

I have an HP Pavilion 15-cs3075cl and have successfully used two external monitors for some months now on Windows 11 version 22H2.One is a Samsung monitor connected through the HDMI port and the other is also a Samsung connected through an HDMI-to-USB adapter.Everything was working great until last week. Now only one monitor will work at a time. If I disconnect monitor #1, then monitor #2 works. If I disconnect monitor #2, then monitor #1 works.Very strange. I didn't change anything on my computer but did install the recent Windows 11 cumulative updates on 11/11/22 KB5019980 and 11/14/22 KB

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Dual monitor stopped working after windows 10 update

Hi Aaron,

Since you're experiencing the same issue which the dual monitor stopped working, to efficiently assist you, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Which build and version of Windows is installed on your two computers?
• Could you tell us what troubleshooting steps have you done so far?

Any response will be highly appreciated.

 

Dual monitor stopped working after windows 10 update

So yesterday windows 10 decided to do a big update, the one where it reinstalls the os.

Everything seemed fine, but then I realized that my 2 monitor setup stopped working. It was set as "duplicate" where monitor 2 was the main display and 1 was the secondary.

In DISPLAY SETTINGS I tried to set it back to duplicate or extend or show only on 1 (it shows only on 2) bit with no success:

It looks loke windows is doing that and it pops up the regular "do you want to keep settings or revert" thingy, but it actually just leaves monitor 2 as the only display.

Also, the "make this my main diaplay" is grayed out.

I tried installing new latest nvidia deiver using DDU, rolling back to older driver, nothing changed. Only thing helping is plugging out the cable of one of the diaplays. Then i can get the one that i want to work and exchange if I want by plugging out
the other cable. What now???

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  bigjohnthescot
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• Location: Las Vegas Nevada

Posted 12 hours ago

 

windows10 dual monitors stopped working

I have the EXACT same issue, and no...none of those steps worked!!!! Dual monitors working fine one day and then an update and now NOTHING!!!!

Windows. 10, SUCKS!!!!