Windows 10: Dual monitors

I have recently bought a ultrawide monitor 49 inches. And wanted to connect a standing dual monitor to its left.But when plugging in the hdmi cable the resolution on my ultrawide changes to 3840x1080, and i get these black bars above and under my image on the ultrawide monitor. i cannot find a higher resolution in the resolution box under screen settings. If i try 2560x1440 my black bars goes away, but the screen just stretches to fill.Is there a way around this or am i doomed?The second standing monitor looks good.

:)

 

Dual Monitor Setup & Speakers

Hi,

There are several factors which could prevent your dual monitors and your speakers from working properly. In order for us to effectively assist you with your concern, we just have a few questions for you:

• Are you getting an error message/code when trying to run the dual monitors?
• Have you tried running the hardware troubleshooter?
• Have you tried running the System File Checker tool?
• What troubleshooting steps have you already performed?

Regards.

 

Windows 10 Update - Now my dual monitors do not work

Hi,





One of the possible reasons why Windows 10 was unable to detect your dual monitor is an outdated or incompatible graphics driver. To best address your concern, we need you to answer the following questions:

• Which Windows 10 build are you using?
• Have you already tried performing the troubleshooting steps suggested by
  Mauro Cavallin on June 16, 2017?
• Are both of the monitors not working just like what the original poster was experiencing? If yes, have you tried disconnecting one of the monitors? What was the outcome?
• What troubleshooting steps have you done so far?

We will be waiting for your response.

 

Dual monitor, Dual mouse??

Hello,

Please share this information to assist you better.

• How have you setup dual monitors?
• Are you referring to use 2 different mouse/keyboard with the dual monitor setup?

If yes, the mouse or keyboard may function same as one another. Since, it has to be connected to single PC/tower.

However, setting up 2 different mouse/keyboard with the Dual- monitor setup, it may not function separately for each monitor.

Let us know the status of the issue. We will assist you further.