Windows 10: DUMP FILE

Discus and support DUMP FILE in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello. My computer has been shutting off a lot recently bluescreen, so I went to event viewer to see what was going on a I got a message that said... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Travis_HZ, Jan 11, 2021.

  1. Travis_HZ Win User

    DUMP FILE


    Hello.


    My computer has been shutting off a lot recently bluescreen, so I went to event viewer to see what was going on a I got a message that said "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000001 0x00007ffcdf52c034, 0x0000000000000000, 0x000000000000ffff, 0xffff898f9f4edb80. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 73dd6125-ea92-41d9-922e-9db96e11e877."


    Here is the included .dmp file:



    Loading Dump File [C:\WINDOWS\MEMORY.DMP]




    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Can't set dump file contextsMachineInfo::SetContext failed - Thread: 0000011B88A33BA0 Handle: 5 Id: 5 - Error == 0x8000FFFF************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Kernel base = 0xfffff803`0e400000 PsLoadedModuleList = 0xfffff803`0f02a2b0Debug session time: Mon Jan 11 21:12:27.951 2021 UTC - 5:00System Uptime: 0 days 1:34:15.574Loading Kernel Symbols...................................................................Page 4043f7 not present in the dump file. Type ".hh dbgerr004" for details...........................................................................................................................Loading User SymbolsPEB is paged out Peb.Ldr = 000000af`3b60b018. Type ".hh dbgerr001" for detailsLoading unloaded module list......nt!KeBugCheckEx:fffff803`0e7f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff898f`9f4ed9c0=0000000000000001windbg> .hh dbgerr004


    Does anyone know how to fix this because I am completely clueless. Tell me if you need more info. Thanks.

    :)
     
    Travis_HZ, Jan 11, 2021
    #1
  2. Ryan Fra Win User

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Jan 11, 2021
    #2
  3. garyinhere, Jan 11, 2021
    #3
  4. DUMP FILE

    BSOD display. Used verifier. Got dump files ready to be checked.

    Thank you for providing us the dump files on your online storage. As of the moment we're still reading the dump files. For clarification, may we know the following:

    • Have you tried to boot the PC in safe mode?
    • Aside from changing RAM, what troubleshooting steps have you done so far?
    • Can you tell us the make and model of your PC?

    We'll be waiting for your response.
     
    Jesebel Ova, Jan 11, 2021
    #4
Thema:

DUMP FILE

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