Windows 10: Dumpfile from bluescreen

******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************IRQL_NOT_LESS_OR_EQUAL aAn attempt was made to access a pageable or completely invalid address at aninterrupt request level IRQL that is too high. This is usuallycaused by drivers

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Bluescreens / Freezes


Hey guys,

so i'm having some issues with my Computer. It randomly freezes up when playing games or browsing the web. If this happens no dumpfile is created. Sometimes it bluescreens and creates a dump file. I got 2 different Bluescreens and another one when i debugged my Drivers to check for issues.

Bluescreen 1: UNEXPECTED_KERNEL_MODE_TRAP <- the dumpfile for this bluescreen will be in the ZIP file.
Bluescreen 2: CLOCK_WATCHDOG_TIMEOUT <- Sadly there is no dumpfile from this bluescreen so i can't upload it.

All right now when i read stuff up a bit i stumbled across checking my drivers with driver verifier. Then when i rebooted to start again my Computer didn't boot anymore.
Before even loading my users it

Bluescreen 3: DRIVER_VERIFIER_DETECTED_VIOLATION <- No Dumpfile aswell

So after resetting my Computer to a save point i checked every driver 1 by 1 to filter out which one is causing the issue.

The Blue Screen only appeared when i checked Intels driver hswultpep.sys

So now i'm kind of lost with what to do from this point since i cant find anything on the internet to solve this driver issue.

Thats why i'm here hoping for some help because this freezing and Blue Screening is really annoying.

Greetings

Lyra

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator