Windows 10: Duplicate installations of games from Microsoft Store on PC

Hi, I am encountering an issue where Forza Horizon 4 and Sea of Thieves are installed multiple times on my local disk:


Being that this is a 500GB disk, this is causing pretty significant space issues. I can't access this folder without taking ownership, which I am hesitant to do in case it disrupts the installation of future items. How can I remove these duplicate installations without corrupting my install, and how can I prevent this from occurring again?

:)

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Duplicate Games in Games folder - Windows 10

Hi Cameron,

Apologize for the delayed reply.

You may try to run the in-built Windows Store app troubleshooter and check if the duplicate games/icons are still displayed or not. Follow the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on Windows Store apps to run the troubleshooter.

Get back for further help.

 

Re-Installing the Microsoft Store

Hi Wisedred,



Thank you for writing to Microsoft Community Forums.



In this scenario we would suggest you to perform these steps to Reinstall and Re-Register all Windows apps for all accounts.

1. Press Windows + X key and select Windows PowerShell (Admin).
   
2. Copy and paste this command, then press enter:
   Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Close the PowerShell command and restart the PC.
   
4. Open Microsoft Store and install the game.

If the issue persists, then we would suggest you to create a new administrator user account and check if you are able to open Microsoft Store and then install the game, refer this article to
create a local user or administrator account in Windows 10.



Regards,



Aditya Roy

Microsoft Community – Moderator