Windows 10: duplicate microsoft account. need to deactiviate one

I have an old Microsoft account which I do not know the password and needs to be deactiviated. Microsoft is attempting to bill me I cannot speak to live person for resolution. very frustrating.

:)

 

delete duplicate account

Hi RogerBlair1-

Thank you for keeping me posted and I do apologize for the delay.

When you open the settings and navigate on the account settings, how many account did you see?

Kindly follow the steps below and check how many accounts is registered in your Windows computer.

Press windows key + R

Type: netplwiz

Press enter.

User accounts will appear, check how many accounts are listed.

If there are any duplicate accounts on your computer even if they use the same Microsoft account, then the duplicate account should appear on the list.

If there are 2 accounts listed, verify which is the duplicate account and remove it.

Kindly ensure to back up all your files first before doing the process to avoid data loss.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

 

Microsoft Account Device Duplication

For some reason when viewing the list of devices with apps and games in my Microsoft Account some are duplicating, meaning I have to remove duplicates or I reach the device limit.

Are the any fix's for this?

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: