Windows 10: Duplicate network adapter in device manager preventing internet access.

I have a duplicate network adapter that show up in device manager preventing internet access. Sometimes I can resolve by a simple restart, but often I have to uninstall the adapter, then restart. Frustrating having to do frequent work-arounds to access internet. Ideas?Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621.2283 Serial number PW00RMH1 Experience Windows Feature Experience Pack 1000.22662.1000.0

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Wireless adapter not found in Device Manager

I ran the Lenovo Solution Center. Network Adapter was not listed in the hardware scanned. Not sure if there is a separate listing for that normally or not.

Ever since I ran a power cycle the adapter has not appeared in the Device Manager.

Does anyone believe removing the adapter and putting it back would solve the issue? I would rather not open my computer if there is little chance of it solving the issue. I am a complete novice doing this.

Not sure if this is relevant but in my Network Adapter in Device Manager there was "Microsoft Kernel Debug Network Adapter". It has since disappeared.

 

Can't access to internet

Hi Xuan,

Thank you for posting on Microsoft Community.

We regret the inconvenience caused to you. We will assist you in resolving the issue.

Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the internet issue is resolved.

• 
  Press Windows icon key on the keyboard, type
  Troubleshooting and select the top most search result.
  
• 
  Click on View all from the left side panel of the window.
  
• 
  Select Internet Connections,
  click on Advanced and check
  Apply repairs automatically option.
  
• 
  Follow the on screen instructions.
  

Step 2: If the issue persist, I suggest you to
uninstall the network adapter
driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Uninstall
  option.
  
• 
  Restart the PC to install the network adapters automatically and check if the changes are effective.
  

Step 3: If the issue persist, I suggest you to
update the network adapter driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Update
  option.
  
• 
  Follow the on-screen instructions.
  

Write back to us for further assistance, we will be happy to assist.

Thank you.

 

Wireless adapter not found in Device Manager

Thank you for the help.

Ok. I was able to uninstall the Intel driver and uninstall the Lenovo Driver. Still not working.

I feel I should give a brief but full progression of the issue. It is a little bizarre.

• Initially in the network connection icon in the Windows taskbar there was a red X. In Device Manager on the icon for the adapter there was an exclamation point. What is weird is in Network and Internet Settings t the adapter was not there. Usually if it appears in Device Manager it also appears in the Network and Internet Settings in the same manner as in Device Manager. It might be a clue as to what is going on.

• After the Power Cycle there was a change in Device Manager. This seems bizarre. Initially the adapter did not appear. Then I selected "Show Hidden Devices" and it appeared but was dimmed. Then I am not sure how but it disappeared and another adapter showed. I do not remember the full name of the adapter. It was "Microsoft ______ Adapter". Then that disappeared. I do not recall the middle word but think it began with T. It is a word I have never seen. I believe it was something like "Targon".

Even though the Troubleshooter indicated it was a hardware issue I still believe it is a Windows issue.