Windows 10: During problem Wireless bluetooth driver installation

Hello,Try to installation driver in my computer windows 7 but below issue are showing . any one heal me

:)

 

Bluetooth drivers not retained

Due to a malfunction, the wireless module of my Dell XPS 15 had to be replaced. Since the replacement, I'm unable to use the bluetooth which is included on the same module (Intell AC9260). I've tried the drivers suggested by Windows as well as the manufacturer specific driver and the generic chipset driver. All with the same result: It will work after the installation, but will disappear after a reboot.

After booting my laptop the bluetooth device shows in Device Management as having a problem with error code 43: "windows has stopped this device because it has reported problems. (code 43)". I can run the problem solver for bluetooth and the device will function normally, until a reboot.

I've put in a new SSD to be able to run a clean install of Windows-10 or even an Ubuntu installation. In both cases the bluetooth works as expected. Which points in the direction of my current Windows installation having an issue somewhere. Any ideas or suggestions to further analyze and fix the issue are appreciated since a clean install at this moment is no option.

Laptop: Dell XPS 15
Windows version: 1909 build 18363.900
Wireless module: Intell Wireless AC-9260
Bluetooth driver: Microsoft 10.0.18362.1 (WinBuild 160101.0800)

 

No Bluetooth Driver


My phone sees my bluetooth card. Its a

Dell Wireless 370 Bluetooth Mini-card.

The computer is not seeing this card in the device settings.

I guess the issue becomes one of finding the driver and installing it.

Comments, suggestions.

 

Problem with Dell Wireless 5630's driver

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

The issue you are facing could be due to the wireless driver us outdated. Let’s try simple steps and check if it helps in resolving the issue.

Step 1.

I suggest you to update the wireless driver manually and check if it helps.

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Network adaptor and expand it.
  
• 
  Right click on the wireless device driver
  and click on update.
  

If the issue still persist try the below step.

Step 2.

I would recommend you to go to the dell wireless manufacturer website and download the latest updated wireless driver and install the same. Check if it helps.

Hope this helps. Post us with the status we will be glad to help you.