Windows 10: DVD/CD won't work

I've been having some problems with running dvds on my computer lately. It's a Windows 10 Asus laptop.

In the past month I have tried inserting two discs into my computer; neither have worked. One was a movie and the other was a video game. The only other disc I can remember inserting was something to allow wireless printing; which worked.

Whether a disc has been inserted or not, this message appears:



It then ejects the drive (or whatever it's called, I forgot the proper name). Again, this is regardless of whether a disc is in it or not. I've tried looking for solutions but none have worked as of yet. Not quite sure about what to do here.


Any help would be appreciated

:)

 

dvd player don`t work

I just upgraded to windows 10 .my dvd player on my hp 2000 laptop won`t play cd`s or dvd`s .also I can not play videos on facebook or youtube.

 

dvd won˝ t work

This URL keeps coming up for DVD problems...

https://support.microsoft.com/en-us...s-not-recognized-by-windows-or-other-programs

Your CD or DVD drive is not recognized by Windows or other programs

Service & Support | Acer Official Site

Acer Support - enter your "serial number or SNID" there

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Search results for "dvd problem" at your site

 

CD/DVD drive is not correctly displayed

All the resolutions listed under Method 1 apply to the cases when CD/DVD drive is not recognized by Windows or other programs. Fortunately, my drive is recognized by Windows and other programs. I tried all the step-by-step resolutions listed, but did not
work. For some reason, my CD/DVD drive icon is not the right icon for the drive, and is for compact flash. Any idea?

I also reset my BIOS settings back to factory reset, but it did not help.