Windows 10: DVD drive missing in Explorer visible in Device Manager

Discus and support DVD drive missing in Explorer visible in Device Manager in Windows 10 Drivers and Hardware to solve the problem; I have a Dell Optiplex 7020 that I just recently purchased. The system is set up for EUFI as boot. I had contacted the seller because in a normal boot... Discussion in 'Windows 10 Drivers and Hardware' started by davem1901, Jun 17, 2020.

  1. DAVEM1901
    davem1901 Win User

    DVD drive missing in Explorer visible in Device Manager


    I have a Dell Optiplex 7020 that I just recently purchased. The system is set up for EUFI as boot. I had contacted the seller because in a normal boot sequence, an option to boot from CD or USB did not appear. I had been using the optical drive to install programs that I had so the drive itself was working but did not appear as an option to boot from in going through the bios. I changed the secure boot option to disabled according to the support page from Dell. In going to the boot sequence function on a restart by pressing F12, choices of Legacy: SSD, Optical drive, USB, network; EUFI: Windows Manager.
    When I initially started looking into this, the boot options were only (EUFI) Windows Manager and two network options.
    In the process of going through all of this, yesterday, the CD/DVD suddenly decided to disappear from Windows File Explorer. It is still shown in Device Manager and that it is functioning properly. I uninstalled it to see if Windows would find it on reboot but it didn't. In reading one of your threads I noticed someone asked about disk manager which I looked at this morning and the optical drive is missing from there also but still in Device Manger.
    So obviously any help in getting the optical drive back into Windows Explorer would be appreciated. More questions after that but that is the main issue at this point.
    Thanks

    :)
     
    davem1901, Jun 17, 2020
    #1
  2. LRW
    lrw Win User

    DVD drive missing from 'THIS PC'

    Yes, I have tried uninstalling both the DVD/CD-ROM drives and the IDE ATA/ATAPI controllers from device manager and rebooting. Not sure which controllers you are suggesting are missing. Also cleaned the laser.
     
    lrw, Jun 17, 2020
    #2
  3. CHILADY
    Chilady Win User
    No DVD-R drive in device manager or This PC after upgrading to Windows


    Hi,

    I upgraded from Windows 7 to Windows 10 a few weeks ago and since that time I don't have a DVD – R drive. I still have my DVD – RW, but the other drive is missing from the device manager and the computer list. What happened to it? What steps can I take to recover it.

    Thank You!
     
    Chilady, Jun 17, 2020
    #3
  4. KAI82
    Kai82 Win User

    DVD drive missing in Explorer visible in Device Manager

    CD/DVD Drive Missing in File Explorer And Device Manager.

    DVD drive missing in Explorer visible in Device Manager [​IMG]

    Yep looks like its not found in Disk Management. Any more ideas? Or the cd drive is fully broken or probs not inserted to the laptop
     
    Kai82, Jun 17, 2020
    #4
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DVD drive missing in Explorer visible in Device Manager

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