Windows 10: DVD Drive - Prerecorded DVDs not recognized

Using WIN 10 Pro v1803

DVD drive recognizes recorded DVDs.

DVD drive no longer recognizes Commercial DVDs are in drive.


In Device Manager, I uninstalled drive and rebooted.

:)

 

CD/DVD drive not recognized

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

 

Dvd drive not showing


Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

It may be that your DVD drive has a hardware failure (as was suggested in that thread).

More HP support and diagnosis suggestions here in their Help pages....

HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support

 

DVD+-RW drive suddenly stopped recognizing blank DVD-R discs

Thank you for your help, Andre. I appreciate that it was so prompt!

My system is a Dell Inspiron 5558.

First step: Running Troubleshooter in Hardware and Devices and then restarting.
Outcome: No change. The drive says to insert a disc, even though there is a brand new on in the drive.

Second step: Open Device Manager and update the driver for the DVD drive.
Outcome: No change. Using the option to search the internet for the most current drive, Microsoft says the best driver for this device is already installed. FYI - the DVD drive is: TSSTcorp
DVD+- SU-208GB

Third step: Open Administrator:Windows Powershell and run the regedit.exe command then restart.

Outcome: No change. The drive does not recognize a new/blank DVD-R.

Fourth step: Check out the suggestions at groovypost.com. Remove and reinstall the IDE/ATAPI drivers (ATA Channel 0, ATA Channel 1, and Standard Dual Channel PCI IDE Controller).

Outcome: When I set the view to "show hidden devices" and expanded the IDE ATA/ATAPI controllers, there is only one listed: Intel(R) 9 Series Chipset Family
SATA AHCI Controller. I didn't do anything because I wasn't sure about uninstalling that driver.

So, bottom line, nothing changed. The problem of the drive not recognizing a new DVD is persisting. The only thing that changed from four days ago, when I burned about 8 DVDs, and now, is that I ran out of the DVDs I was using and bought a new batch (identical
brand and type to what I had been using - SONY DVD-R). I bought a second batch of a different brand - Maxell DVD-R - and those don't work either.

I don't believe it is a hardware issue because when I plug in an external Dell DVD+-R drive, it also doesn't recognize the discs.

This is really bumming me out. I am in the middle of a project and I can't finish it!

Any suggestions would be appreciated! Thank you!!