Windows 10: DVD not recognized with blank disk and no burn available

Discus and support DVD not recognized with blank disk and no burn available in Windows 10 Drivers and Hardware to solve the problem; Windows 10 Home (X64) Version 1703 (build 150615.332)HP Pavilion Desktop PC 570-pOXX [img] I wanted to burn an ISO to dvd and clicked Burn on... Discussion in 'Windows 10 Drivers and Hardware' started by tcebob, Sep 16, 2017.

  1. tcebob Win User

    DVD not recognized with blank disk and no burn available


    Windows 10 Home (X64) Version 1703 (build 150615.332)HP Pavilion Desktop PC 570-pOXX


    DVD not recognized with blank disk and no burn available [​IMG]


    I wanted to burn an ISO to dvd and clicked Burn on the context menu. The above message came up. Checked Device Manager and there was no indication of the dvd. On a chance I mounted a music cd. It was recognized and the music is now playing. It also appeared in Device Manager. So I know the drive and driver are ok.

    Is it possible that the drive can't be written to? It is hp PLDS DVDRW DU8AESH.

    Apparently there is no burning software present in Win 10. I tried Burn Aware with no luck.

    If need be I will replace the drive but that's pretty drastic for an almost brand-new pc.

    :)
     
    tcebob, Sep 16, 2017
    #1
  2. Kaoru24 Win User

    Windows 10 doesn't recognize blank bluray disks or play bluray disks previously burned from the same burner

    I have a twist to a Windows 10 issue with dvd burners.

    My LG BH10LS30 burner shows up as an available drive. It burns and plays regular dvds. It also recognizes and plays purchased bluray dvds.

    However, it is not recognizing blank bluray disks (used memorex and and sony) and will not play bluray disks previously burned from the same burner

    Thanks in advance for your help!

    Gary
     
    Kaoru24, Sep 16, 2017
    #2
  3. Kaoru24 Win User
    Windows 8 or 10 do not recognize blank bluray disks or play bluray disks previously burned from the same burner

    I have a twist to a Windows 8 and 10 issue with dvd burners.

    I have had a Dell 8700 desktop with a LG BH10LS30 bluray burner for a couple of years. When I was on Windows 8, I had no problems playing or burning regular or bluray DVDs.

    However, when I upgraded to Windows 10, even though the burner shows up as an available drive, it did not recognize blank bluray disks (I have used Memorex, Sony, and Verbatim BD-Rs thus far) and will not play bluray disks previously burned from the same
    burner.

    It was able to play commercial regular and bluray dvds with no problems.

    I recently had a problem in Windows 10 and had to use recovery disks to go back to Windows 8.1. And now I've lost more functionality....it now doesn't recognize or play (those burned with videos) regular blank DVDs either.

    I still can play purchased regular or bluray DVDs.

    I've googled and tried various things I've seen posted, but no success yet.

    Thanks in advance for your help!

    Gary
     
    Kaoru24, Sep 16, 2017
    #3
  4. Berton Win User

    DVD not recognized with blank disk and no burn available

    The DVDRW part indicates it can use both R and RW discs. But a Search on duckduckgo.com shows the first result as LDS [Mormon] video discs. Further checking shows the first letter of the model could be a P as in PLDS DVDRW DU8AESH. This page suggests it's only a CD-ROM:
    http://www.binarydb.com/driver/hp-PL...SH-276315.html
    This Dell page suggests a multi-format drive:
    Driver for PLDS DVD+-RW DH-16ABS - Disk Drives (HDD, CD/DVD, Blu-ray) Forum - Disk Drives - Dell Community

    Many times hardware issues with an ODD/Optical Disc Drive will cause only the CD-ROM [Read Only Memory] to work.

    For free burning might try CDBurnerXP.
    CDBurnerXP: Free CD and DVD burning software
     
    Berton, Sep 17, 2017
    #4
  5. tcebob Win User
    Wow, Berton, you are on the ball! Thanks for your response.

    Good news: I changed settings/auto play/removable drive to Open Folder. Then popped in a disk and it recognized it! Don't know if its a causal relationship. The Windows burner worked and I burned my ISO. Maybe expecting it to boot was overreach; It didn't. But that's another question.

    Edit: Downloaded CDBurnerXP. Will see if that will help
     
    tcebob, Sep 17, 2017
    #5
  6. Berton Win User
    You're welcome. For burning, especially .iso files, I keep Roxio Easy CD and DVD Burning installed, about $30USD at Wal*Mart. I'm going to put CDBurnerXP on an HP 620 Notebook and a Dell Vostro 1510, both rehabs and just waiting for a keyboard for the HP so I don't have to use an external keyboard [don't know how the client's granddaughter managed to pop all the F row caps plus a couple others off, must have been bored or mad].
     
    Berton, Sep 17, 2017
    #6
  7. tcebob Win User
    tcebob, Sep 17, 2017
    #7
  8. Berton Win User

    DVD not recognized with blank disk and no burn available

    There's an unwritten rule, buy something and a few days, weeks or months later it usually will be cheaper somewhere. May have to get a couple.
     
    Berton, Apr 5, 2018
    #8
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DVD not recognized with blank disk and no burn available

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