Windows 10: Dvd Player not recognised Device manager, 10 install, works in & out

I have tried everything that I can think of, this is a new Windows 10 install Using an Asrock Z170 Extreme 4 motherboard. Had used it in a previous Windows 10 Install, no problems. Have been getting by using a USB Dvd player. I have tried a number of suggestions after viewing Youtube video's concerning this problem. A lot of them tend to think that the Dvd is already showing up in Device Manager, but that is not the case. Others show adding a line or two to the registry, but this has not helped either. Any other suggestions would be most appreciated. Thankyou

:)

 

DVD/CD Player not working

I have a Lenovo G505s Laptop with Windows 10 and a DVD/ CD Player that suddenly does not work. The computer tells me the drivers are OK. I have been into Device Manager and uninstalled and reinstalled both the DVD player and the associated controller without success. The DVD player appears to be working OK ( I can hear it working and the small power light comes on ) but for some reason the system does not recognise it . I am reluctant to get involved in registry changes ( suggested as a possible source of the problem ) as I am not too computer savvy.

 

DVD PLAYER NOT WORKING

Original Title: DVD PLAYER

SEQUENCE:

Plug in ASUS DVD player to ASUS ZENBOOK.

Insert DVD.

Device found and working. DVD spinning and TITLE recognised and listed in bar.

POP UP: Tap to choose what happens with DVD films.

I tap and the choices are FIND A NEW DVD APP IN STORE or TAKE NO ACTION.

I already have WINDOWS MEDIA PLAYER , WINDOWS 10 FILM & TV and QUICKTIME installed but am NOT given a choice of which player to use.

I have tried setting all three as default with no effect.

The driver for the player is working - or the disc would not be recognised.

No other fault is being flagged: no error codes or suggestions.

This is a new laptop with WINDOWS 10 pre installed. I've had updates in the last few days so I can't see that anything is missing.

At a loss.

 

DVD player stopped working

Hi Frank,

Thank you for your interest in Windows 10.

Please answer the following questions so that we can help you.

• 
  What do you refer by ‘DVD player stopped working’?
  
• 
  Is the DVD drive not detecting DVD’s or is the drive itself not detected by Windows?
  

I suggest you to follow the methods below if the DVD drive is not detected and check.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the DVD drive drivers check if it works for you. Follow the steps to uninstall the DVD drive drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the DVD drive listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.