Windows 10: dvd-rom doesn't show after upgrade to 10

Discus and support dvd-rom doesn't show after upgrade to 10 in Windows 10 Drivers and Hardware to solve the problem; after upgrade to 10 my dvd-rom doesn't show i get the message Windows cannot start this hardware device because its configuration information (in the... Discussion in 'Windows 10 Drivers and Hardware' started by bluzeboy, Nov 11, 2015.

  1. BLUZEBOY
    bluzeboy Win User

    dvd-rom doesn't show after upgrade to 10


    after upgrade to 10 my dvd-rom doesn't show i get the message
    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    :)
     
    bluzeboy, Nov 11, 2015
    #1
  2. NEMANJAN
    NemanjaN Win User

    CD/DVD ROM problem after upgrading to Win 10

    After the upgrade to Windows 10, my CD/DVD ROM stopped working. When I put the CD to burn files on it, it didn't started the driver (as on Win 7). That partition on My computer (This PC) didn't show up. When I installed a program for burning, it showed a
    message box that the burning is not available and I have no rights to access the burning ROM. With other words, my PC doesn't recognize any CD or DVD. HELP?
     
    NemanjaN, Nov 11, 2015
    #2
  3. USMANBRAVO
    UsmanBravo Win User
    After upgrading to Window 10 my computer is not showing any dics entered in my computer

    after upgrading to window 10 my computer is not showing any dics entered in my computer ,but when i attach aditional cd,dvd rom it is showing , please tell me what i do?
     
    UsmanBravo, Nov 11, 2015
    #3
  4. SPAPAKONS
    spapakons Win User

    dvd-rom doesn't show after upgrade to 10

    Your chipset drivers have been replaced with generic Microsoft drivers from Windows Update. Download latest chipset driver from motherboard manufacturer and install them. Restart your computer and then the DVD should be detected and installed. Then hide any driver updates to keep Windows from replacing it again.
     
    spapakons, Nov 11, 2015
    #4
  5. BLUZEBOY
    bluzeboy Win User
    i did as you suggested no luck
    ir an intel motherboard
    dvd-rom doesn't show after upgrade to 10 [​IMG]
     
    bluzeboy, Nov 12, 2015
    #5
  6. BLUZEBOY
    bluzeboy Win User
    your original advice was correct after all
     
    bluzeboy, Nov 12, 2015
    #6
  7. SPAPAKONS
    spapakons Win User
    Unfortunately Intel has changed their site and it is hard to find drivers for your devices. To save you the trouble, here is the latest chipset driver that matches your H87, my H61 and other chipsets. Don't worry that it says for Intel motherboards, it works in all motherboards with the same chipsets.
     
    spapakons, Nov 12, 2015
    #7
  8. BLUZEBOY
    bluzeboy Win User

    dvd-rom doesn't show after upgrade to 10

    thanks again it took me a while to find the right driver,but i found that Intel utility & found the correct driver.
    its all good now
     
    bluzeboy, Apr 5, 2018
    #8
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dvd-rom doesn't show after upgrade to 10

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