Windows 10: DVD Ron windows 11 dont open dvd disk

Hello,DVD won't open disc: How to proceed with "drag files to this folder to add them to the disc" message pups up. I also get pop up directory name is invalid.I updated dvd rom drivers then I uninstall it from device manager but no success. I ran sfc scan but still have the same problem.I would appreciate your help.

:)

 

how do I open the cd/dvd disk drive on the back of the HP envy all-in-one?

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, please let us know:

• When you say, “how do I open the cd/dvd disk drive on the back” are you not able to open the drive to enter a disk or trying to replace the drive?
  
• What is the exact model number of the HP Envy PC that you are using? To check type:
  msinfo32 in the search bar on the Taskbar and hit
  Enter.
  

If the CD/DVD drive is not getting detected on the computer, I would suggest you to refer the steps mentioned in the HP article
HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8).



If you are unable to burn CD/DVD using the drive, I suggest you to refer the steps mentioned in the HP article

HP PCs - CD or DVD Drive Cannot Burn Discs (Windows 10, 8).



Please provide more information on the issue that you are facing to help you with the appropriate steps.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

DVD copy

Hello,

Thank you for replying back with the status of this issue.

I would suggest you to copy the movie files from your DVD on your computer hard disk by opening the drive in the computer. You may follow the steps below -

• Insert the DVD in the CD\DVD drive.
• Open computer, click on DVD drive, and Select the files you want to copy. To select all files, press Ctrl and A keys together, to select files randomly press Ctrl and left mouse click on the file.
  
• Right click on the selected files, click on copy.
• Select the location where you want to save those files, right click and paste it.
  

Then you may insert the blank DVD and burn the disk using the Windows DVD Maker. You may refer to the below link for assistance in burning the DVD and other details -

Burn a CD or DVD in Windows DVD Maker -

Burn and rip CDs - Microsoft Support

Hope this helps. Let us know the results.

 

DVD Player dont work in Windows 10

Hello Gilbbe,

We realize the inconvenience you are experiencing with DVD player not working in Windows 10. We will certainly help you.

I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Step 1:

a. Type troubleshooting in the search box on taskbar.

b. Click troubleshooting in the search results.

c. Click "View all" and then click "Hardware and Devices".

d. Click "Next" and follow on-screen instructions.



Step 2: Uninstall and reinstall the driver

I suggest you to try uninstall the DVD drive drivers check if it works for you.
Follow the steps to uninstall the DVD drive drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the DVD drive listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset drivers.

Let us know the status of the issue. We will be happy to assist you further.

Thank you.