Windows 10: DVDs won't play (CDs and install disks work fine)

Ever since I upgraded to Windows 10, DVDs specifically won't even come up as being in the drive/I can't play them even with third party programs. CDs will come up just fine and so will install disks, it's just DVDs for some reason. Is there any way to possibly fix this?

submitted by /u/gangrenehaver
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:)

 

dvd player don`t work

I just upgraded to windows 10 .my dvd player on my hp 2000 laptop won`t play cd`s or dvd`s .also I can not play videos on facebook or youtube.

 

Windows DVD Player installed in Windows 10 but not recognizing DVD to play

Hi,

Thank you for posting your query on Microsoft Community.

The DVD Player app only supports the following:

a. DVDs from a file backup is not supported, the app currently only plays DVD movies on optical discs.

b. The App will only play DVD's not Blu-ray discs.

If you satisfy both the categories, I would suggest you follow the steps below and see if it helps:

Update DVD/CD-ROM drives from Device Manager.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Update.
  

If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
  
• 
  Restart your system
  

Hope this helps. Please respond if you have further related queries.

Regards,

 

CD/DVD Player not working

The CD/DVD player on my desktop pc, has become very unreliable, since updating to windows 10



Problem:

With a CD/DVD inserted into the player .

• 1% of the time it works correctly and play a CD without any problems.
  

• 99% of the time it does not acknowledge the disk, a green light flashes 6 or 7 times and then goes back to do nothing mode.

• If I try to start the CD directly in windows explorer, a dialog box appears instructing me to insert a disk. I know these disks to be working.

Troubleshooting carried out

• The device manager reports the device is working properly.
• Checked the drivers are up-to date,
• Uninstalled the drivers
• Scanned for hardware changes
• Uninstalled the hardware
• Rebooted several times
• Scanned with DeviceDiagnostic Troubleshooting Pack Cabinet (.diagcab)
• Checked all the cable connections
• Did a control panel troubleshoot and Reconfigure hardware (cd player worked when I did a restart, but only the once and then continued the error)