Windows 10: dwm.exe crash, ism.dll fault

Discus and support dwm.exe crash, ism.dll fault in Windows 10 BSOD Crashes and Debugging to solve the problem; Afternoon, This new pc has a crash issue. When the dwm.exe app crashes, both screens go black while sound continues playing, and these are the error... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Zickna, Mar 16, 2021.

  1. ZICKNA
    Zickna Win User

    dwm.exe crash, ism.dll fault


    Afternoon,


    This new pc has a crash issue. When the dwm.exe app crashes, both screens go black while sound continues playing, and these are the error logs:


    Source
    Desktop Window Manager

    Summary
    Stopped working

    Date
    ‎3/‎16/‎2021 6:05 PM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Windows\System32\dwm.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: dwm.exe
    Application Version: 10.0.19041.746
    Application Timestamp: 6be51595
    Fault Module Name: ism.dll
    Fault Module Version: 10.0.19041.867
    Fault Module Timestamp: d007dfa5
    Exception Code: c0000005
    Exception Offset: 00000000000890da
    OS Version: 10.0.19041.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: f501
    Additional Information 2: f5011ca9354ee35eccbe150c124eaa0e
    Additional Information 3: 336a
    Additional Information 4: 336a8479ea5b04ff79832d35ec49fe8c

    Extra information about the problem
    Bucket ID: cf2086dc320ad79a937d0a0246828da3 1404289663698636195

    :)
     
    Zickna, Mar 16, 2021
    #1
  2. UNDERDRILL
    Underdrill Win User

    D3d11.dll crashes

    Recently I have been getting multiple crashes caused by d3d11.dll and I have no idea how to fix the problem. Here is an example of one of the crash logs:

    Faulting application name: bf1.exe, version: 1.0.47.30570, time stamp: 0x5842f1e9

    Faulting module name: d3d11.dll, version: 10.0.14393.479, time stamp: 0x58258972

    Exception code: 0xc0000005

    Fault offset: 0x00000000001590f4

    Faulting process id: 0x1ce8

    Faulting application start time: 0x01d26f64b2260675

    Faulting application path: F:\Origin Games\Battlefield 1\bf1.exe

    Faulting module path: C:\Windows\SYSTEM32\d3d11.dll

    Report Id: c061913a-b2b3-45be-90df-3b7bf090be6d

    Faulting package full name:

    Faulting package-relative application ID:
     
    Underdrill, Mar 16, 2021
    #2
  3. RICARDOBOHNER
    ricardobohner Win User
    ricardobohner, Mar 16, 2021
    #3
  4. MVSARAHMARIE
    MVSarahmarie Win User

    dwm.exe crash, ism.dll fault

    MSVCR100.dll keeps causing a word processing program to crash

    Just over a month ago, I upgraded to Word Perfect X9. At least once a day, while I am in the middle of a novel editing session, it crashes.

    An investigation of Event Viewer's Applications log keeps identifying the faulting module as MSVCR100.dll. For tonight's crash Event Viewer supplied the following general information:

    Faulting application name: wpwin19.exe, version: 19.0.0.325, time stamp: 0x5af8e313

    Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e

    Exception code: 0xc0000005

    Fault offset: 0x00002357

    Faulting process id: 0xec

    Faulting application start time: 0x01d4a64e5d3dc598

    Faulting application path: C:\Program Files (x86)\Corel\WordPerfect Office X9\Programs\wpwin19.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll

    Report Id: 9c9121a5-f9bf-432d-ad1e-d121e036aea8

    What is this module's function? Why is it causing problems only with this one program? More importantly, can it be fixed?
     
    MVSarahmarie, Mar 16, 2021
    #4
Thema:

dwm.exe crash, ism.dll fault

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