Windows 10: dwm.exe failures with KERNELBASE.dll

Hello all


I saw this thread which is what my issue is but the proposed solution doesn't work at all. At seemingly random intervals, screen blacks out, have my graphics card and system fans spin up to 100% , and be unable to input any commands with any input device. Here's the message from the even log:


Faulting application name: dwm.exe, version: 10.0.19041.1, time stamp: 0x9a82ecd2

Faulting module name: KERNELBASE.dll, version: 10.0.19041.388, time stamp: 0x3cc24707

Exception code: 0xe0464645

Fault offset: 0x000000000010b37c

Faulting process id: 0x39a4

Faulting application start time: 0x01d66406ad0d7596

Faulting application path: C:\Windows\system32\dwm.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 6cec2a1b-c905-4d64-913c-4da59a24c21c

Faulting package full name:

Faulting package-relative application ID:


This is a new PC install from May 2020 and this issue started last month. It seems to happen when I'm not working on my computer SLEEP is OFF even though it did happen once while working.


All drivers are up to date

Windows is up to date

ran in CMD: sfc/scannow with no issues


Thanks!

:)

 

Applications Fail to Start with Kernelbase.dll error

Hi JeffCollins2,

Thank you for writing to Microsoft Community Forums.

I appreciate the time you have taken to resolve this issue. In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below:

• Are you facing the same issue with all the applications?
  
• Are you aware of any changes happened on the computer prior to this issue?
  

The file KernelBase.dll is a DLL file stored in the
system folder of Windows operating system. It is created automatically during the installation of the Windows operating system. KernelBase.dll is used to launch
.exe applications. When it is corrupt, you will get .dll missing or not found error when you start the programs.

I suggest you to follow the steps mentioned below and let us know about the results.

Method 1:
Register the .dll file.

• Tap on the Windows key on your keyboard and type Command prompt.
  
• Right click and Run as administrator.
• Type: regsvr32 KERNELBASE.dll
• Restart the computer and check.

Method 2: Copy the same file from another computer.

I would suggest you to copy the KernelBase.dll
file from another computer running the
same version and editionof Windows operating system.

The location of the file KernelBase.dll
differs in each system based on the architecture. If it is 64-bit Windows OS, then the
KernelBase.dll file is located in
C:\Windows\SysWOW64. If it is 32-bit OS, then
KernelBase.dll file is located in
C:\Windows\System32.

Method 3: Create a new user account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’
and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Outlook crashes with KERNELBASE.dll error trying to start Export/import option.

Hi Robin,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

I can understand the situation must be difficult for you when the application doesn't work as it should.

Please answer these questions to get more clarity on this issue:

1. Is the computer connected to a Domain Network?
   
2. Does the issue occur when you start the computer in a clean boot state?
   
3. Does the Outlook application work fine in a different user account?
   

The file KernelBase.dll is a DLL file stored in the system folder of Windows operating system. It is created automatically during the installation of the Windows operating system. KernelBase.dll is used to launch .exe applications. When it is either
broken, damaged or corrupt, you will get the .dll file missing or not found error when you start the programs.

You can create new profile in Outlook to check if that helps:

https://support.office.com/en-us/article/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc

I suggest you to follow the steps mentioned below and let us know about the results.

Method 1:
Register the .dll file.

• Tap on the Windows key on your keyboard and type Command prompt.
  
• Right click and Run as administrator.
• Type: regsvr32 KERNELBASE.dll
• Restartthe computer and check.

Method 2: Copy the same file from another computer.

I would suggest you to copy the KernelBase.dll
file from another computer running the
same version and edition of Windows operating system.

The location of the file KernelBase.dll
differs in each system based on the architecture. If it is 64-bit Windows OS, then the
KernelBase.dll file is located in C:\Windows\SysWOW64. If it is 32-bit OS, then
KernelBase.dll file is located in C:\Windows\System32.

For more information, suggest you to refer the article and create a new profile in Outlook:

https://support.office.com/en-US/article/Create-an-Outlook-profile-F544C1BA-3352-4B3B-BE0B-8D42A540459D

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

kill dwm.exe windows 10 pro 64bit

I found this link

What is dwm.exe and why is it using so much memory?

With this note: "The steps below only work for Windows Vista and Windows 7. Desktop Windows Manager is not displayed in the Services window on Windows 8 and Windows 10, and therefore cannot be turned off or disabled."

These links have suggestions for improving performance:

dwm.exe Desktop Window Manager High CPU on Windows 10 [Solved] - Driver Easy
Fix: Dwm.exe issues in Windows 10
I would start here: