Windows 10: DWM.exe keeps crashing! It's causing my screens to go black and my fans to go to 100% speed.

Hi, first time posting so I hope all required info is in here.Specs:OS: Windows 11 HomeCPU: Intel i7-8700K not overclockedGPU: GIGABYTE RTX 3060 Ti GAMING OC PRO 8GRAM: 16.0 GBMotherboard: GIGABYTE Z370P D3Power: Corsair RM 750XDescription:This issue does not happen with small applications. In some games, so far happened with Baldur's Gate 3 last year and now with Age of Empires 4, at a certain point be it in a crowded environment or in a empty environment, my PC fans will start blasting for 100% and both my PC screens will go black. I can st

:)

 

Black Screen, GPU Fan 100% When Playing Games

I would suggest going back to at least the October version:

 

What is causing dwm to crash?

Hello, matt__thomas

Thanks for posting your report here.

Based on the information provided in the crash log, the crash of dwm (Desktop Window Manager) is caused by an exception with the error code 8898008d. The error message states: "No HW rendering device is available for this operation." This suggests that the crash is related to a problem with the hardware rendering device, which is responsible for rendering graphics on the screen.

If we need to dig deeper into this issue, can you please share additional information such as:

1. What rendering software is currently running before the crash occurs? If it is rendering software, can you describe the name of this software.
   
2. As of now, can you share the hardware information of the current PC? For example, the hardware of your GPU/CPU/RAM/motherboard. The version of Windows 11(Press Windows+R to call run window > Type winver.exe > then take a screenshot of version and attach it here.)
   

From the log analysis results, the following are some possible causes:

1. Graphics driver issues: The crash may occur due to outdated or incompatible graphics drivers. It's recommended to update your graphics drivers to the latest version compatible with your system. Assuming that the latest driver has been installed before and caused dwm.exe to crash, please try to Roll back driver version.
   
2. System resource limitations: Insufficient system resources, such as memory (RAM) or GPU memory, could cause dwm to crash. Ensure that your system meets the minimum requirements for running graphics-intensive applications and consider closing unnecessary programs or upgrading your hardware if needed.
   

In this regard, factors that may need to be considered include software issues and hardware issues, such as:

• Graphics hardware problems: There could be an issue with the graphics hardware itself, such as a malfunctioning GPU or insufficient hardware resources. In such cases, troubleshooting or replacing the graphics hardware may be necessary.
  
• Conflicting software: Certain software applications or utilities installed on the system could interfere with the operation of dwm, causing it to crash. Try to identify any recently installed software or updates and uninstall them to see if the issue is resolved.
  

The following are some discussions about the dwm.exe program in the Microsoft Learn community. Some users have solved the problem by re-plugging the graphics card, replacing the PSU, and removing the PCIe cable or USB-C device. You can try them one by one. and see if these steps work for your situation.

DWM Crashing randomly causing Black Screen - Microsoft Q&A

If the problem persists, you can also try to upload the newly generated dump file to the your cloud drive and post the link here to share with me, which will help us discuss how to proceed next.

Best regards,



Chandy |Microsoft Community Support Specialist

 

Windows crashes, screen goes black, fans go too 100%

Hi

Welcome to Microsoft community.

I'm glad to help you.

If only one game will cause a crash, then this game is more pressure on the computer hardware, because your computer is directly black screen and the fan speed reaches 100%, so the preliminary judgment of your problem should be a black screen caused by excessive peak power consumption, which may be caused by the power supply.

Is your game a heavy load game? You can also tell me your power configuration.

In the meantime, first turn off all your overclocking options. Reset the BIOS and test again.

If anything is unclear, please do not hesitate to let me know.

Best regards

Derrick Qian | Microsoft Community Support Specialist