Windows 10: Dxdiag

I was able to upgrade from windows 8.1 to windows 10 without much trouble. My 2 part question is where is the run command and where is dxdiag. I opened the folder icon on the taskbar and went to local disk c: and did a search for dxdiag. It returned a bunch of information but when I clicked on an .exe it said it was not compatible with this version of windows.

:)

 

DxDiag error

I'm running Windows 10 Home 64 bit and I'm having a problem with Directx in a particular game, I tried running Dxdiag to see if there's any problems listed and when I run it the following error message comes up:

Error: problem getting input information.

Does anybody know a way of fixing this please?

I guess while I've opened this thread I could see if anyone can help me with my Directx problem. My graphics card is an Nvidia Geforce GTX645 and the drivers are all up to date. The game I am having problems with is The Lord Of The Rings Online. I have asked
for help on the game's forum and their support team but nobody seems to be able to help me. Sometimes when I try to log in to the game it runs with no issues, I can play for a while then log out and then log back in again later with no issues, I can sometimes
do this multiple times a day. My issue is that sometimes when I try to log in I get the following error message:

Error 103

Could not initialize Direct3d. Please ensure that Directx9.0c [Dec 2005] or higher is installed. [103]

I have tried downloading and reinstalling the game numerous times and seen that it does apparently try and install Directx9.0c although I assume since I'm running Windows 10 then my Directx version is going to be 11.x or 12.x

Does anyone have any ideas on how to fix both of these issues?

Thank you.

***Post moved by the moderator to the appropriate forum category.***

 

DxDiag Error

Hi Rolfy,

It's possible that a driver conflict is causing the DirectX Diagnostic Tool to stop working. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Did you make any changes to your computer before this started happening?
• What troubleshooting steps have you done so far?

 

Click on run and enter dxdiag and it will run. Welcome to The Forum enjoy and have some fun while learning Win 10*Smile

 

I found it so thanks. It says I have directx version 11.2 .

 

Right click on the start menu and click run or Windows key *Start+ R

 

Do you have a dx 12 capable graphics card?