Windows 10: e1rexpress network link is disconnected Event id 27

Hey guys,

been getting random disconnects that last about a second...but long enough to mess up my loading of sites or my online gaming.

things that might help you troubleshoot:
- pc is relatively new, switched to ryzen 7 around christmas of 2017
- mobo is Asus Crosshair VI Hero
- driver is up to date (even tried updating it with driver booster) (couldnt manually find the driver on the asus website...i guess they dont do that anymore - also couldnt find it on the intel website)
- using the onboard nic: Intel(R) I211 Gigabit
- win 10 is fully updated
- all drivers are working fine (no conflicts)
- even tried cleaning the leads off the cable and port





was wondering if any1 might know how i can fix this?

please help.

:)

 

e1rexpress network link is disconnected Event id 27


Hey guys,

been getting random disconnects that last about a second...but long enough to mess up my loading of sites or my online gaming.

things that might help you troubleshoot:
- pc is relatively new, switched to ryzen 7 around christmas of 2017
- mobo is Asus Crosshair VI Hero
- driver is up to date (even tried updating it with driver booster) (couldnt manually find the driver on the asus website...i guess they dont do that anymore - also couldnt find it on the intel website)
- using the onboard nic: Intel(R) I211 Gigabit
- win 10 is fully updated
- all drivers are working fine (no conflicts)
- even tried cleaning the leads off the cable and port





was wondering if any1 might know how i can fix this?

please help.

 

e1rexpress network link is disconnected Event id 27


Hi Beowulf6666. Welcome to the TenForums @Beowulf6666

Lots on the web related to this problem. All over the map. When did yours start? Did Windows update drivers for you? Look in update history.

1) I would load the drivers from the Asus web site for the Chipset and Lan. Pretty sure this is your board, please confirm before download. The Lan driver maybe older than one you have.





https://www.asus.com/ca-en/Motherboa...Desk_Download/

Confirm version numbers after installing and that provider is Intel. Test

If these drivers resolve issue then you have to tell Windows to lay off the driver updates.

Option 4 this tutorial

Enable or Disable Driver Updates in Windows Update in Windows 10

2) Disable Power Mgmt on adapter, right click adapter in device manager, properties, Power Mgmt tab, remove check mark that allows computer to turn off adapter to save power.

3) Swap cable, I saw you clean yours, recommend swap.

4) Any chance this is a Rogers or Bell router that you can swap if you rent. If yours can you connect to theirs and test.

5) Disable IPv6 on all connections as test.

https://support.microsoft.com/en-us/...advanced-users





To re-enable use lower row.

Of note they are pumping out BIOS updates for your board faster than mine. Leary on updating BIOS for this issue especially as they are providing so many. I would hold on that unless you are comfortable. Some Asus boards let you back out. I haven't tried.

 

Event ID: 27 - Network Link is disconnected on every start-up.

Event ID: 27 - Warning:

Intel(R) I211 Gigabit Network Connection

Network link is disconnected.

Source: e1iexpress

This error has shown up in my event log on every start-up since I got my PC last October, I am using a wireless Wi-Fi connection and hardly ever have issues with the internet connection on the PC.

Any ideas on why this shows up or how to fix it?

Thanks in advance.