Windows 10: EA game crash after easy anticheat Apex legends

Helloi had a trouble on a new computerApex legends stop after easyanticheat analyse.I chechek on google and already tried to disable firewall , disable antivirus , checked windows updates and drivers.I tried to run as administrator and to change various compatibility.The game still not start, the pc have 1 day and is full up to date.Other games even bigger are working.I have found nothing in event logs.Any idea ?

:)

 

Games With Easy AntiCheat (or anticheat overall) Cause Lag and Badly Reduced Performance

Hi Johnny . J,



Thanks for raising your concern in Microsoft Community.



It sounds like games With Easy AntiCheat (or anticheat overall) on your Windows 10 Education cause overheating and will crash when loading. Feel free to correct me if my understanding is biased. Sorry to hear this. There are so many factors that can cause low PC performance and games to crash. But now that you've confirmed that this only occurs on games with Easy AntiCheat, things get a lot easier.

Kindly try the solutions below to troubleshoot:

1. Update your Windows to the latest version.
   
   [This step ruled out the system update factor.]
   
2. Temporarily close the third-party security programs and optimization software that may exist under the system (with firewall nature), and perform a clean boot on your system: Press and hold Windows logo key+R > Enter: msconfig > Hit Enter > Switch to Services tab > Check to hide Microsoft services > Click Disable All > Reboot the device.
   
   [This step eliminates the interference of third-party software, especially antivirus optimization software.]
   

If the problem is still there, kindly contact Easy AntiCheat Support where a more in-depth investigation can be done there so that you can get a more satisfactory explanation and solution to this problem.

Feel free to reach back if you need further assistance.







Best Regards,

Lynn Sun | Microsoft Community Support Specialist

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Apex Legends blue screens when playing

Hello Dave

I have similar problems. Whenever i start Apex Legends my pc crashes. Could use some help here. I have looked into the minidump file and there are 5 crashes listed. All of them happened today when launching apex except one of the crashes.