Windows 10: Edge Browser - fails to open websites on certain machines

Hi all,

I wanted to ask the forum about this issue that I`ve seen with edge for some time now, to verify its a known issue or otherwise.

When using edge to browse to any given website, on some machines, edge simply will refuse to load the site. I can force the page to load by closing edge (not rebooting) and re-opening the browser.

I get this behaviour on an old Haswell i5 Lenovo Helix and also on an Atom powered 2gb Xaomi Tablet.

I don't get this behaviour (or at least its very rare) on my Surfacebook 2.

Have seen this behaviour for some time now (well over a year, perhaps longer) and it is not remedied by a reinstall. Seems to be a bug in Edge.

Would like to understand if others see this behaviour and if theres any known remediation.

:)

 

edge browser won't open

Hi Michael,

Thank you for posting your query on Microsoft Community.

Please provide more information before we proceed

• Do you facing this issue only with few sites or with all websites?
• Are you getting any error message when try to open?
• Are you able to use other browsers on your system?
• Is the Microsoft Edge Windows opens?

Step 1:

If Microsoft Edge browser opens, I would suggest you try clearing cache and cookies.

Follow the steps below:

• 
  Click on the More actions (…) icon next to the feedback icon present on top right corner of the Project Spartan homepage.
  
• 
  Select Settings and click on
  Choose what to clear.
  
• 
  Check the boxes Browsing history,
  Cookies and saved website data and Cached data and
  files and click on Clear.
  

Step 2: If the browser didn’t opens try running
System File Checker.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

To perform SFC Scan, refer to the below link:

https://support.microsoft.com/en-us/kb/929833

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Please do get back to us with the answers to assist you better with issue you are facing.

 

Certain pages don't load on The Edge browser

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with certain pages don’t load on the Edge browser on the system.

I certainly understand your concern and will try my best to help you.

I would suggest you to refer to the suggestions provided by
“Vardhaman S” replied on August 27, 2015 in the following Microsoft Community links and check if that helps.

solved



I hope this information is helpful.



Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant