Windows 10: Edge can't open using built-in Admin account

Discus and support Edge can't open using built-in Admin account in Browsers and Email to solve the problem; Hello, My office updated to Win 10 about three months ago. One of my co-workers has discovered that she can't boot Edge. I've tried these potential... Discussion in 'Browsers and Email' started by 3point1, Aug 8, 2016.

  1. 3point1 Win User

    Edge can't open using built-in Admin account


    Hello,

    My office updated to Win 10 about three months ago. One of my co-workers has discovered that she can't boot Edge. I've tried these potential fixes, but still no go.

    Fix #1:

    1. >Win/R & type “secpol.msc” (no quotes); browse to:
    >Local Policies, >Security Options, scroll to
    User Account Control:Admin Approval Mode for Built-in Administrator Account
    and enable.
    2. >Win/R & type “regedit” (no quotes); browse to:
    >Local Machine\Software\Microsoft\Windows\Current Version\Policies\System\Audit
    Change default value from empty to “0x0000000 (1)” (without quotes)
    3. Reboot.

    Fix #2:

    1. Open elevated cmd prompt.
    2. Enter:
    DISM.exe /Online /Cleanup-image /Scanhealth
    Wait for it.
    3. Enter:
    DISM.exe /Online /Cleanup-image /Restorehealth
    Wait for it.
    4. Enter:
    net stop wuauserv
    cd %systemroot%\SoftwareDistribution
    ren Download Download.old
    net start wuauserv
    net stop bits
    net start bits
    net stop cryptsvc
    cd %systemroot%\system32
    ren catroot2 catroot2old
    net start cryptsvc
    And…wait for it.
    5. Re-enter:
    DISM.exe /Online /Cleanup-image /Restorehealth
    6. Reboot.

    Fix #3:

    1. Win/R “regedit” (no quotes).
    2. Right click on HKEY_CLASSES_ROOT & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    3. Right click on HKEY_CURRENT_USER & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    4. Right click on HKEY_LOCAL_MACHINE & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    5. Still in HKEY_LOCAL_MACHINE, right click on HARDWARE & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    6. Still in HKEY_LOCAL_MACHINE, right click on SAM & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    7. Still in HKEY_LOCAL_MACHINE, right click on SECURITY & select Permissions. Ensure that
    Permissions for SYSTEM is set to Allow Full Control and Read.
    8. Still in HKEY_LOCAL_MACHINE, right click on SOFTWARE & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    9. Still in HKEY_LOCAL_MACHINE, right click on SYSTEM & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    10. Right click on HKEY_USERS & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    11. Right click on HKEY_CURRENT_CONFIG & select Permissions. Ensure that
    Permissions for ALL APPLICATION PACKAGES is set to Allow Read.
    12. Reboot computer.

    Last but not least, I enabled the hidden Admin account and tried to boot Edge from there. Got the same error message.

    Any suggestions?

    :)
     
    3point1, Aug 8, 2016
    #1
  2. MainSoft Win User

    Not signed-in as the built-in administrator but can't run Edge anyway

    Hi,

    When signed-in with an administrator account but not the built-in admin, I get the infamous "Microsoft Edge can't be opened using the built-in administrator account" message. Which doesn't make sense in that case.

    Known problem?

    Thanks in advance.
     
    MainSoft, Aug 8, 2016
    #2
  3. ....can't be opened using built-in admin account

    My apps will not open. Getting "..can't be opened using built-in admin account. Sign in different account and try again". I am using Windows 10 Home and do not have epedit or secpol installed. Now what???
     
    allhailthethief, Aug 8, 2016
    #3
  4. Edge can't open using built-in Admin account

    Are you able to open Internet Explorer 11?
     
    AmericanPharaoh, Aug 8, 2016
    #4
  5. 3point1 Win User
    Yes, she can open IE 11.
     
    3point1, Aug 8, 2016
    #5
  6. Our you able open Edge on problem computer using a different user account?
     
    AmericanPharaoh, Aug 8, 2016
    #6
  7. 3point1 Win User
    There are no other user accounts, with the exception of the hidden Admin account which I enabled this morning. Edge would not boot from there, either.
     
    3point1, Aug 8, 2016
    #7
  8. LMiller7 Win User

    Edge can't open using built-in Admin account

    By design none of the modern Apps will run with an elevated Administrator account. The built in Administrator account is always elevated so is incompatible. The built in Administrator account was never designed for general use. It is unsafe to access the Internet with such an account and it has other issues as well. Create an admin level account for general use. Or better yet create and use a standard account.

    Unless you have a compelling reason to do otherwise it is best to use an OS as designed instead of looking for workarounds.
     
    LMiller7, Aug 8, 2016
    #8
  9. 3point1 Win User
    The hidden Admin account was ONLY enabled to test Edge. But your admonition re elevated account use is noted.
     
    3point1, Aug 8, 2016
    #9
  10. aardvark Win User
    What was the exact error message?
     
    aardvark, Aug 8, 2016
    #10
  11. AmericanPharaoh, Aug 8, 2016
    #11
  12. 3point1 Win User
    @aardvark, the exact message was:
    This app can't open
    Microsoft Edge can't be opened using the Built-in Administrator account. Sign in with a different account and try again.

    @AmericanPharoah, I'll run the troubleshooter within the next hour, and post back.
     
    3point1, Aug 8, 2016
    #12
  13. Edge can't open using built-in Admin account

    This is why I had suggested earlier to try a different user account. If there isn't one, create it, then try to open Edge. This step is to see if the current user account is corrupt.

    You can also try running SFC, to see if it has any effect on opening Edge.
    https://www.tenforums.com/tutorials/2...dows-10-a.html
     
    AmericanPharaoh, Aug 8, 2016
    #13
  14. aardvark Win User
    I was really asking for the original message your co-worker received when she tried to open it. IMHO, a fix to use it with the built in admin account may not fix her issue. BTW, is she normally setup as a local admin?
     
    aardvark, Aug 8, 2016
    #14
  15. Mystere Win User
    That usually means that UAC is disabled. Make sure it's not.
     
    Mystere, Aug 8, 2016
    #15
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Edge can't open using built-in Admin account

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