Windows 10: Edge causing windows 10 pro bsod crash

I have imported bookmarks from chrome wanting to try out edge and while i was scrolling and moving them through favorite bar ..bsod and crash .. if u can and pass the debug files from collector in attachment

ty

:)

 

Blue Screen of Death

Deleted SSport.sys file.

Went to McAfee support to tell them of my problem, and Surface Pro 3 crashed with BSOD. BAD_POOL_CALLER.

Went back to McAfee and shared ZigZag's analysis of mini.dmp. which says McAfee is probable cause. McAfee noted that ONLY since I installed Windows 10 did the BSOD issue arise. This is true. McAfee suggested uninstalling McAfee LiveSafe, seeing if a BSOD
occurs.

 

BSOD Bad_Pool_Caller Win10 on Dell Inspiron

Repeated bsod when browsing with chrome/firefox/edge on new Dell Inspiron 15-7579 running Windows 10 pro

From searching on the web for info I have reset system, uninstalled McAfee and after further crashes run BlueScreenView

BlueScreenView points to fwpkclnt.sys (fwpkclnt.sys/ndis.sys/NETIO.sys/ntoskrnl.exe)

What do I do with that info?

 

Hi Cromax,

Welcome to the 10forums.

Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:
Attachment 34131
Attachment 34132
The cause of the crash is the Nvidia Video driver
Please check here for windows 10 compatible driver updates
Code: 7: kd> lmvm nvlddmkm start end module name fffff801`aa040000 fffff801`aab2f000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Fri Aug 07 05:19:41 2015 (55C423CD) CheckSum: 00AAF86B ImageSize: 00AEF000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

[/quote] driver is whql 355.60 from their site and my specs are filled i did that first on registration

System Spec
Computer type:
PC/Desktop
OS:
Windows 10 pro
CPU:
4770k
Motherboard:
ASUS Maximus VI Formula
Memory:
16 GB Kingston hyperx
Graphics Card(s):
780ti

 

Yes, I'm aware of the driver version.
What is your point?

 

nothing just saying i guess its their issue with driver

 

That is likely yes, but their is another known culprit with Nvidia that could also cause system freezes/bluescreens.
In the msconfig you can find a service called Nvidia Streaming Kernel Service or Nvidia Streamer Service, disabling this service could also solve the problem.
To disable this service, search msconfig and open it, go to the tab services, check 'hide Microsoft-services' and search Nvidia Streaming Kernel Service or Nvidia Streamer Service, uncheck it, click apply, click ok and reboot if asked.

When I created my first post in this thread I almost saw no specs, thats why I added it *Wink

 

nope i dont have that service only installed driver.. didnt install geforce xp..started to think a minimalistic way, less ways to break things if you install only necessary things..i'll just wait till they release new driver it happened only once so its not that big deal

 

Smart choice.

Let me know when you have it again and I'll gladly help you *Smile