Windows 10: Edge crashes when watching you tube videos

Only today I noticed when trying to watch a you tube video MS edge just simply goes blank and doesn't respond.

Why is this? worked fine yesterday. could windows have sneaked an unnecessary update in whilst my back was turned??

Anyone have any advice? Thanks

:)

 

windows 10 crashing when watching videos online

Hi Sean,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I’m sorry to know that Windows 10 crashing while watching videos online.
Sorry for the inconvenience caused. I will be happy to assist you.

To assist you further with this issue, please let us know the following details.

• Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?
• Do you face the same issue when using Microsoft Edge ?

As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.

If the issue still persists, then try updating the Display driver and check. Here is the steps:

• • 
    Press Windows Key + R on your desktop screen to go to run command box.
    
  • 
    Type devmgmt.msc and hit Enter.
    
  • 
    In Display Adapter, expand Display Adapter, right-click , and then click
    Update.
    

Please let us know, if you need any further help and we would be glad to assist you further.

Thank you.

 

windows 10 crashing when watching videos online

Yes I have completed said steps and still this is an issue. I have updated graphics drivers, windows, the whole 9 yards.

 

Parental Controls for You Tube videos

In the Parental Microsoft account, I have allowed a specific URL link to a You Tube video for my child, but when logged in using the child's account, then going to the allowed Youtube video, I was able to click on the suggested videos on the side eventhough
those videos have a different URL and those URL's are not on the allowed list. How would I fixed that?

I have already turned on parental controls on YouTube as well, but thought that the most fool proof way is to allow a specific video only. Now, those suggested videos are screwing things up - my children shouldn't be able to watch those as the URL's haven't
been allowed.

Thanks.