Windows 10: Edge + Flash enabled = This page is having a problem loading

Hello everybody,

I am experiencing a weird issue in Edge with Flash enabled. If I try to load any page that has Flash content, Edge tries to reload the page twice and afterwards it gives me the following error message:

For example this page would trigger this behavior: Adobe - Flash Player

If I look in the Event Viewer I see the following Error level logs in the [Windows Logs] -> [Application] section:

There are 2 similar entries [I guess one for each refresh attempt] every time I try to access a Flash page.

Versions:
Microsoft Edge 25.10586.0.0
Microsoft EdgeHTML 13.10586
Windows 10 x64 Version 1511 (OS Build 10586.29)

I have cleared everything related to the browser data but this persists.
If I turn off Flash, the pages load properly.

Did anyone experience a similar issue?

Thank you in advance!

PS: IE11 works without a problem

:)

 

this page is having a problem loading

This is a problem with Edge. It will not open PDF files. Well documented

You will have to wait for the next phone update.

 

this page is having a problem loading

this page is having a problem loading

Above error message receiving during using Microsoft Edge on my Windows 10 Lumia 950XL Phone, please solve it.

 

I take it you have the following settings in Advanced Settings for Edge:




I am able to open the page you linked to without any problems using these settings and see the bouncing cube.

With your Flash setting OFF do you see the bouncing flash cube? If I turn my flash setting OFF it stops this working for me which is as it should do.

 

As I said in my original post, with Flash OFF the page loads properly.

 

The problem is that with flash ON, the page does not load at all.

 

I was trying to clarify if the page both loads AND correctly displays the Flash video of the bouncing cube. Assuming that it does then you have some other setting that is controlling the flash behaviour or maybe a registry entry that is not updating correctly.

The registry setting that controls this is:

HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\MicrosoftEdge\Addons

FlashPlayerEnabled DWORD

0 = disable
1 = enable

The Adobe page should also tell you which version of Flash you have installed:
e.g.

 

OK, but this is not the case as the page does not load.

 

But you said it loaded with the setting OFF. I am trying to find out how the page loads with the setting OFF

 

The page loads without a problem. The fact that the flash content is not displayed is to be expected [due to Flash OFF], but at least the page loads:

 

OK. Thank you. Are you able to verify in IE11 which version of flash player you have installed?

 

Sure! Accessing the same page with IE11:

 

There has been a recent update which might be worth trying:

http://www.tenforums.com/browsers-email/26220-latest-version-adobe-flash-player.html

There are also some suggestions about uninstalling and reinstalling which might help solve your problem.


Edit:

Actually the update is only for other browsers using the plug-in so this will not help. Sorry!

 

I have exactly the same problem. My Edge browser opens pages without flash content. But if I try to open a website with a flash content, the page tries to load and I get "This page is having a problem loading". If I disable flash functionality from the Settings menu all pages load. Without the flash of course. It is asking to be installed. I get the same error in Event Viewer.

 

Exact same problem here too. This page is having problems loading..... with flash player on. I liked edge too but stopped using it because of this.