Windows 10: Edge won't start Exception code: 0xc0000409

Not sure how long this has been the case but Edge won't open for me any more. I'm getting the following in Event Viewer:

Code: Log Name: Application Source: Application Error Date: 09/19/2015 8:57:55 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Desktop Description: Faulting application name: MicrosoftEdge.exe, version: 11.0.10240.16463, time stamp: 0x55d56349 Faulting module name: eModel.dll, version: 11.0.10240.16463, time stamp: 0x55d55fb5 Exception code: 0xc0000409 Fault offset: 0x0000000000112813 Faulting process id: 0xb28 Faulting application start time: 0x01d0f33f628969aa Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe Faulting module path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\eModel.dll Report Id: 9fb89539-31d8-43fa-bb13-00111f95d68f Faulting package full name: Microsoft.MicrosoftEdge_20.10240.16384.0_neutral__8wekyb3d8bbwe Faulting package-relative application ID: MicrosoftEdge Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-09-20T00:57:55.000000000Z" /> <EventRecordID>7126</EventRecordID> <Channel>Application</Channel> <Computer>Desktop</Computer> <Security /> </System> <EventData> <Data>MicrosoftEdge.exe</Data> <Data>11.0.10240.16463</Data> <Data>55d56349</Data> <Data>eModel.dll</Data> <Data>11.0.10240.16463</Data> <Data>55d55fb5</Data> <Data>c0000409</Data> <Data>0000000000112813</Data> <Data>b28</Data> <Data>01d0f33f628969aa</Data> <Data>C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe</Data> <Data>C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\eModel.dll</Data> <Data>9fb89539-31d8-43fa-bb13-00111f95d68f</Data> <Data>Microsoft.MicrosoftEdge_20.10240.16384.0_neutral__8wekyb3d8bbwe</Data> <Data>MicrosoftEdge</Data> </EventData> </Event> Log Name: Application Source: Windows Error Reporting Date: 09/19/2015 8:57:56 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Desktop Description: Fault bucket 133188924389, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftEdge_20.10240.16384.0_neutral__8wekyb3d8bbwe P2: praid:MicrosoftEdge P3: 11.0.10240.16463 P4: 55d56349 P5: eModel.dll P6: 11.0.10240.16463 P7: 55d55fb5 P8: 0000000000112813 P9: c0000409 P10: 0000000000000007 Attached files: C:\Users\rrkurtz\AppData\Local\Temp\WER2230.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_424cb9bde583f4fa27ef3e44c135bcf336b6c2b7_fae04a53_1dcf2378 Analysis symbol: Rechecking for solution: 0 Report Id: 9fb89539-31d8-43fa-bb13-00111f95d68f Report Status: 0 Hashed bucket: 5b81c5b154f6f4bb5f15780a41816165 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-09-20T00:57:56.000000000Z" /> <EventRecordID>7127</EventRecordID> <Channel>Application</Channel> <Computer>Desktop</Computer> <Security /> </System> <EventData> <Data>133188924389</Data> <Data>5</Data> <Data>MoBEX</Data> <Data>Not available</Data> <Data>0</Data> <Data>Microsoft.MicrosoftEdge_20.10240.16384.0_neutral__8wekyb3d8bbwe</Data> <Data>praid:MicrosoftEdge</Data> <Data>11.0.10240.16463</Data> <Data>55d56349</Data> <Data>eModel.dll</Data> <Data>11.0.10240.16463</Data> <Data>55d55fb5</Data> <Data>0000000000112813</Data> <Data>c0000409</Data> <Data>0000000000000007</Data> <Data> C:\Users\rrkurtz\AppData\Local\Temp\WER2230.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_424cb9bde583f4fa27ef3e44c135bcf336b6c2b7_fae04a53_1dcf2378</Data> <Data> </Data> <Data>0</Data> <Data>9fb89539-31d8-43fa-bb13-00111f95d68f</Data> <Data>0</Data> <Data>5b81c5b154f6f4bb5f15780a41816165</Data> </EventData> </Event> Log Name: Application Source: Microsoft-Windows-Immersive-Shell Date: 09/19/2015 8:57:56 PM Event ID: 5973 Task Category: (5973) Level: Error Keywords: User: DESKTOP\rrkurtz Computer: Desktop Description: Activation of app Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>5973</EventID> <Version>0</Version> <Level>2</Level> <Task>5973</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000000</Keywords> <TimeCreated SystemTime="2015-09-20T00:57:56.342842000Z" /> <EventRecordID>7128</EventRecordID> <Correlation /> <Execution ProcessID="3772" ThreadID="3256" /> <Channel>Application</Channel> <Computer>Desktop</Computer> <Security UserID="S-1-5-21-794305362-3819479439-442165928-1001" /> </System> <EventData> <Data Name="AppId">Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge</Data> <Data Name="ErrorCode">-2147023170</Data> </EventData> </Event>[/quote] Tried running a Powershell fix I found

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

but it made no difference.

:)

 

how to fix Exception code 0xc0000409

i got this

 

how to fix Exception code 0xc0000409

What happens when you google this error?

 

I haven't used Edge for a few weeks, I just opened it and it came up fine, no problems. I'm on W10 Home x64. I have IE11, Edge, and Waterfox (Mozilla's x64) browsers installed.

I compared versions and I have the same Microsoft Edge 20.10240.16384.0 as shown in your post, maybe reinstall Edge, other than that I don't know what you might do. I quick checked tutorials and didn't see much about edge.

 

First and easiest thing to try, see if you can restore it to last week, or a point when Edge worked.

Found this link from a Microsoft page with instructions to reinstall the Edge browser. http://www.techtantri.com/how-to-rei...-edge-browser/

Probably good idea to do a backup/image before trying the Edge reinstall.

 

Bingo! Good call.

Followed the directions except I didn't delete the current Edge folder, just renamed it in case something went wrong.
Rebooted, ran the Powershell command in a Administrator Powershell window and Edge works again.

 

Glad it worked for you *Smile Google has been my friend quite a few times, and thanks *Wink

 

I have been waiting for 40 minutes and the screen looks just like it should but completed has not shown up yet. Am I OK or not?

 

Are you doing the Edge re-install, or is this for something else?

 

I would like to thank the innovator of this fix. I was looking at the last sentence without looking in the context as it means nothing to my unskilled eyes. I noticed it said it was completed but was followed by a sentence that caused me to over look the completion. My error. Sorry about that. It corrected the problem for which I am grateful and a lot sooner than I reported.
TY

 

My Bad, glad you got it sorted.