Windows 10: ELAN touchpad driver scrolling stops after 5 sec inactivity

Discus and support ELAN touchpad driver scrolling stops after 5 sec inactivity in Windows 10 Drivers and Hardware to solve the problem; This is a weird one. I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows... Discussion in 'Windows 10 Drivers and Hardware' started by dhuhtala, Feb 20, 2016.

  1. dhuhtala Win User

    ELAN touchpad driver scrolling stops after 5 sec inactivity


    This is a weird one. I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.

    I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.

    However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?

    I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.

    I tend to look at websites and want to read something and then scroll down - but I can't...it's driving me crazy!

    Anybody have a problem like this?

    Thanks.

    :)
     
    dhuhtala, Feb 20, 2016
    #1
  2. RazaJamal Win User

    Lost dual finger functionality

    After the second most recent update for windows 10, all dual finger features for my touchpad have stopped working. I can't scroll or zoom with two fingers anymore. I checked the drivers for the touchpad and it doesn't show up under device manager and it
    shows that there is no elan drivers installed. How can I fix this?
     
    RazaJamal, Feb 20, 2016
    #2
  3. Scroll (touchpad scroll) not working after installing Windows 10

    After installing Windows 10, my laptop's touchpad scroll got diabled, the software for my touchpad is handled by Elan (Elan smart pad) for Acer.
     
    제이슨Francisco, Feb 20, 2016
    #3
  4. batlhilz Win User

    ELAN touchpad driver scrolling stops after 5 sec inactivity

    you might aswell give it a go to reinstall driver as a "ps/2 mouse", wouldnt hurt to try it.

    heard that theres loads of probs with ELAN and win8/8.1/10
     
    batlhilz, Feb 20, 2016
    #4
  5. dhuhtala Win User
    Yes, I tried that...there is no scrolling functionality whatsoever with that driver. Maybe Acer made a bad call using Elan touch pads!
     
    dhuhtala, Apr 5, 2018
    #5
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ELAN touchpad driver scrolling stops after 5 sec inactivity

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