Windows 10: ELAN WBF Fingerprint Sensor Issue on Lenovo Thinkbook 16 g6

I was facing an awful load of errors on my brand new factory installed Lenovo Thinkbook 16 G6 fingerprint sensor not working after long time asleep and then waking. It worked many times but after waking up it would stop working randomly. It especially did not seem to work after sleeping a lot. I tried to fiddle the powercfg configuration but that did not help. I also searched the internet for the error codes, but could not find them here on Microsoft, also especially with regards to the particular model of the sensor.After almost a month of trial and error, I have been able to successfully res

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ELAN WBF Fingerprint Sensor Driver Exit Code 31

Hi @All!

Today, I got a driver update for my BENSS fingerprint sensor (Amazon Link) via Windows updates.

It updated from:

• ELAN WBF Fingerprint Sensor version 3.10.12001.10102 [02/04/2020]
  

to

• ELAN WBF Fingerprint Sensor version 3.10.12001.10501 [07/01/2022].
  

The new driver exits with the code 31.

I "solved" my issue by falling back to the old driver:

 

FINGERPRINT SENSOR ELAN WBF NOT WORKING ON Windows 10 -

Hello,

After an update, the Windows Hello Fingerprint option is no longer available / doesnt work.

Here the info about my pc:

MODEL: HP 15-dw0014nl

Windows Version: 1909 (Build 18363.592)

I went to device manager and saw that there is a problem in the driver ELAN WBF Fingerprint Sensor.

Device Status:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}

The requested operation was unsuccessful.

I am no pc expert and apart from checking for updates, I don't know what to do.

How can I solve the problem? I also tried to see if I could download the driver online in order to do uninstall&reinstall, but I couldn't find an official website and I didn't trust sources like softpedia.

Any help would really be appreciated.

Thanks,

Alessandro

 

Fingerprint Sensor not working

Recently I have been unable to use my fingerprint sensor on my Asus Vivobook Pro14X. Under device manager > ELAN WBF Fingerprint Sensor properties, it is stated that "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)



Insufficient system resources exist to complete the API. "

May I know how to resolve this?