Windows 10: ELAN WBS Fingerprint Sensor Error Code 10

Hello,


Recently my laptop started giving me an error code 10 on my fingerprint reader on my laptop. I have tried uninstalling including removing driver files, enabling/disabling, updating the driver from multiple sources, removing all other plugged in USB devices, and ensuring Windows Hello is enabled. None of this is working. I am at my wits end here, and this is very upsetting. If anyone can suggest a viable fix, it would be much appreciated, and thank you. I am using an Acer Spin 3.




:)

 

FINGERPRINT SENSOR ELAN WBF NOT WORKING ON Windows 10 -

Hello,

After an update, the Windows Hello Fingerprint option is no longer available / doesnt work.

Here the info about my pc:

MODEL: HP 15-dw0014nl

Windows Version: 1909 (Build 18363.592)

I went to device manager and saw that there is a problem in the driver ELAN WBF Fingerprint Sensor.

Device Status:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}

The requested operation was unsuccessful.

I am no pc expert and apart from checking for updates, I don't know what to do.

How can I solve the problem? I also tried to see if I could download the driver online in order to do uninstall&reinstall, but I couldn't find an official website and I didn't trust sources like softpedia.

Any help would really be appreciated.

Thanks,

Alessandro

 

ELAN WBF Fingerprint Sensor on ASUS Laptop cannot start

hi,

ELAN WBF Fingerprint Sensor on ASUS Laptop is not working,

version: 4.5.1001.10704

This device cannot start. (Code 10)

The process hosting the driver for this device has terminated.

I think this happened since this update windows, but I don't know which one,

since after tried to Reset this PC and check updates, the windows is updating these:

Quality Updates:

- 2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based System (KB4522355)

Other Updates:

- Windows Malicious Software Removal Tool x64 - October 2019 (KB890830)

tried to uninstall the Quality update using Recovery > Advanced Startup, but unable to uninstall.

kindly please help if someone also experienced this problem.

Thank You.

 

fingerprint sensor

You can use the fingerprint sensor with any program that supports it. For now, as far as I am aware, the fingerprint sensor on a Windows PC is only usable for signing in. I'll be happy to be corrected.

Let's hope that changes. I can use the fingerprint sensor on my Android phone to sign in to several apps.